Device keeps power cycling; No help from Customer Service

I have had this device for a little bit over a year now, and have always had issues with it. When I got it initially I was blow away by how loud the unit was; it didn't have a normal hum, but a weird shuttering noise. It was very hot when I got it so I decided to suck it up and used it anyway. I always had to plan out when I could run it, as it was too loud to run while sleeping. Very quickly another issue started, after running for a bit, all lights would flash on the unit, and it would stop and start. This used to happen maybe once an hour, but now happens about every 5 minutes as seen in the video. It's not a huge inconvenience, other than that it takes 10 min for the AC to work again (the AC compressor is only allowed to start up every so often) , but it makes a loud beep when it power cycles like this, and you can't shut it off, so its always loudly beeping away, keeping you awake at night. Just to note, the water tank gets emptied regularly and the air filter is also clean. There is also no extension cord or power strip being used. I have talked to the customer support and they told me because I have had the unit for a year, they don't care and I should see an AC repair man. They didn't even try to trouble shoot to figure out what was happening. Thoroughly disappointed; Will not be purchasing a Midea product again and will be sure to advise friends and family to not trust them with your money.