Mixed Experience

The Miniplit is great and works well. The Installation isn't as easy as it could be, especially since certain parts that I received only had a french manual. Also I didn't receive the electric whip that I ordered and paid for.

Main Unit Issue

Main unit was bad had to return and replace. After that the system worked great, it was a hassle due to time to get to me in Hawaii and weight of main unit, I had to get help. Love the hose design, make sure you measure before ordering and add a little extra length due to bends. Dont pay someone to do it it is DIY videos on youtube, only issue would be electrical and probably to heavy to mount so, pu it on a slab of concrete.

Mostly good, it would be nice if it displayed current temp and not just set temp. Also, only able to turn heat down to 62, which is not good for when away from house. Need to have heat to prevent pipes from freezing but definitely do not need it to be hearing to 62.

"Mr Cool Mini Split: Unmatched Comfort and Efficiency!"

I recently purchased the Mr Cool Mini Split System, and I'm thrilled with its performance! Premium Home Source was excellent with communication and delivery. The installation was a breeze, and the system quickly transformed my space into a comfortable oasis. The sleek design and quiet operation exceeded my expectations. It's energy-efficient and provides precise temperature control. I highly recommend the Mr Cool Mini Split for anyone looking for a reliable and efficient heating/cooling solution.

Mr Cool DIY 18k Heat Pump 4th Gen

Ordered the system off the website, spoke to a couple agents on the phone with some questions to make sure I was getting the correct system for my needs, everyone was very nice and helpful. System arrived in about a week and everything was packaged up nicely on a pallet. My dad and myself installed this system with minimal issues. Was a super easy setup and within about 2 hours we had it up and running. Warms the house nicely and we are about to buy another system for our Airbnb.

Almost Too Good to Be True

These Mr Cool units are fantastic! I purchased the first unit to offset some of my propane furnace heating costs with the left over solar credits I had. Once I put the one unit in, I knew immediately that this was the way to go. These things are quiet and super efficient. The instructions are easy to follow for anyone handy looking to save alot of money. The app works great and easy to configure. Premium Home Source was a pleasure to work with as well. Quick responses and professional. I definitely recommend, don't hesitate if you're on the fence about it.

Professional

Purchasing my MR COOL from Premium Home Source was a great experience, very little thing was handle quickly and professionally. The system was so easy to install and it runs like a champ. I would recommend Premium Home Source to everyone! Great Job!

The over all quality of this product is great. Install was very easy. The only thing didn’t like is this is a 36000K unit it came with 2 12000K and 1 18000K indoor controllers that’s 42000K putting it 6000K over its rating. This was my fault as this was my first time working with mini splits. That’s ok because I will be installing another unit to the front of the house so I’ll use one of the 12000K on that unit. Making my next purchase cheaper!

Mr. Cool as a DIY project

I was intrigued by the DIY aspect of the product. Though it required some effort, my handiness made the task manageable, and the system operates perfectly. While the complimentary red and pink hat might not embody the "Mr. Cool" essence, it's a fun addition.

Just installed this morning!

The unit was turned on for the 1st time and boy it was so quiet I literally had to make sure the fan was spinning outside. the unit and air handlers cool very quickly. I also tested the heating it worked superb. I wont be using this until summer time gets here honestly. that's my main purpose for purchasing it. Living in the deep south requires good A/C. Premium Home Source customer service is also top notch. I would recommend anyone to give them a try. THEY ROCK!

Best $ spent in a long time

Best $ spent in a long time. Super easy install even for this 62 y.o. female. Had to have grandsons lift the units up in place but if you can read you can install this yourself. If I could change anything I would make a simpler remote with an on/off, temp up / down button and mode. I won't be using the sleep or other features the unit offers and those buttons are just cluttering up the remote. The overall system works fantastic though - couldn't be happier with the cooling - and the system is very VERY quiet

One of the best purchases I've ever made

I'm renovating an older house built in 1966. The house had central air but the duct work was disgusting. Moldy and filled with dog hair. I removed all the ducting and the air handler. I got some bibs on replacing the central air and was blown away by how much it would cost. We had been using portable ac units but my wife and I could not stand the noise and the vent going out the window. Being a DIY kind of guy, I decided to try mini split units but was not sure if they would do the job. I bought this unit and I couldn't believe how easy it was to install. I worried that it would still be noisy. Boy! was I wrong! We pleasantly surprised to see how quiet it was. It cooled the room quickly and easily. We liked it so much that we bought another unit for the garage. I highly recommend These units and intend to buy several more for other rooms.

Good Product

Ordered this mini-spit system in mid July and it was delivered July 27. Premium Home Source had a great price - the best I was able to find online when you factor in shipping and all other fees (they were one of the only retailers with free shipping). Easy to install and just finished the wiring. Turned the power on and went through the tests, then set the temperature for cooling the house. The unit kept my entire 2,600 sf house at the set temp by itself. I have a central furnace and duct works running on propane in a well insulated low heat loss house. After a few days of running it looks like electric cost is significantly less than propane cost. Very silent operations both inside and outside. Good functions with remote and wifi through phone app. Very happy so far.

Easy to install - happy with the units!

Installation from start to finish is simple and straight forward. My hardest part was determining exactly where I wanted to install the unit. I opted to use the full 25 feet of line set as to not have it bundled which is ok to do but I'm a stickler for a smooth finish look. I would also suggest making a punch list before you begin. I choose to pour a slab for the outside unit instead of the bracket mount or other options for my install. It truly is DIY if you have knowledge doing any electrical safely and by code. My installation took a little longer than Mr Cool's video (recommend) did but only because I ran in to a triple wall stud drilling my through wall hole for the line set. Again, it's straight forward and the end results were a room staying at very cold temperature with little to almost no noise. My ceilings fans have a higher hum than this unit. The outside is just as quiet, you have to see the fan turning to know it's running. It's only been running for a month but I feel confident it'll last. Also made a couple calls to them for clarification and they picked up the phone immediately and answered my question.

Great DIY Mini Split system

The Mr Cool system is unbeatable as a DIY guy. I was leary since I have no HVAC experience but after watching others do the install on you tube I decided I could do this! The units arrived really fast from Premium Home Source and I immediately noticed how professionally the components were packed. You could easily tell that Mr Cool takes pride in their product. Installation was rather easy following the instrictions and watching videos along the way. After completion, the unit works like a champ. I installed the the 12k unit in the 400 sf bedroom and it works quiet and efficient. Spring in Ohio has its ups and downs temperature wise so weve already used both the heat and cool functions and I am pleased to announce that my Mr Cool performed both flawlessly. I am so happy with this unit that I am going to purchase another bigger unit for our great room. I highly recommend Mr Cool. Save big money and do it yourself!

PULL THE TRIGGER! Best Decision!

If you are hesitating this purchase, PULL THE TRIGGER! This A/C unit was a saving grace for my family. Our house is older and didnt have very good ducting throughout, which is why we decided to try a split type system. My only regret is not doing this sooner!! Both the outdoor and indoor systems are SUPER quiet (you barely even notice they are one- especially the outdoor unit). It keeps my home a comfortable 71 F now, compared to the 84-86 it would normally be in the house all day long (outside roughly 91-100 F). I havent had the opportunity to review the heating, but will update that later.

Best system to buy after all my research

I had done a lot of research before I purchased this unit. I was concerned primarily about the installation but it was rather easy. Perhaps the easiest part was ordering it from Premium Home Source. Other retailers were telling me it would be months before they could get it. Premium Home Source delivered it to me in less than 2 weeks. I like the fact that this is the only unit that is a true DIY. You should have an electrician put in the electrical disconnect per your local building codes. The rest is really easy. We have had this mini split for a few weeks now but the weather is really mild so it has not been put to the test yet. One of the last steps in the installation process was to turn the thermostat to it extremes and let it run for a few minutes. The air coming out of the unit was really cold when set to AC and then nice and toasty when set to HEAT. I think this is going to work just fine for our converted attic space. Really happy with these units and the sales team at Premium Home Source

Great DIY Product! Quiet and Easy to Install.

Bought this to cool and dehumidify my garage. Great packaging...well protected and easy to unpack once it arrived. Just follow the instructions and you will be on your way to a comfortable space. Received the newest Enhance Smart Controller which provides the WiFi link to the air conditioner through the SmartHVAC app on my iPhone. The App is great and has worked flawlessly since I installed the mini-split. I like all the features except the history. I feel the ON duration should track the compressor run time, not the system On time. I find the system on time rather worthless in tracking how efficiently my schedules are working.

Fabulous HVAC option

I purchased a Mr Cool for our vacation home as a solution to not only increase efficiency but to gain control over the internet of the temperature, allowing us to turn off the system when we arent there, but have it ready for when we do arrive. The system absolutely has exceeded my expectations. Installation was a breeze compared to what you would expect. It did need two people and wasnt easy but certainly DIY. The system performance has been nothing short of remarkable. Weve had cool nights and hot days and the Mr Cool has kept our cabin at a perfect temperature range the entire way. And I just got our first bill... we used only $15 more than last summers 2-month bill when we didnt even have AC! Fantastic. Mr. Cool is great enough Id consider swapping our primary homes main HVAC system for room-by-room mini splits!

It has been getting hotter year after year in my home. Window units weren't cutting it anymore. M...

I live in a 1920's brick and slate bungalow. I got tired of installing and removing a 10K window unit weighing 80lbs. But I didn't have the money for central air ductwork and I did not have extra capacity on my electric panel to add a 60 amp 220v breaker. The Mr Cool DIY wall mounted units made the most sense. I did need to hire a handyman to use a hammer-drill to get through the brick. But everything else, I did myself. After installation, at first I thought it wasn't working because it's so quiet. For reference, my table top fan is louder than this system, that is how quiet it really is. I got a chance to really test things out yesterday as the outdoor temperature soared to 91 degrees. I wasn't expecting weather like this so soon but I am glad to report that the Mr. Cool mini-split ran like a champ. In fact, it didn't seem stressed at all. I warned my neighbor that the outdoor unit might disturb her but when I went outside to listen, it was hardly louder than the indoor unit! I haven't installed the smart phone app yet so I can't report on that. However, I am really happy with this system since a homeowner can install it themselves, saving money. This was the right decision. Thank you Premium Home Source for helping me purchase this unit