Dresser

This came damaged. The company is sending a placement item but customer service can be difficult to reach.

High Quality

got this dresser on sale for baby boy and it looks so high quality and shipped assembled! My husband hates putting furniture together so that was amazing.

Beautiful dresser

We love the look of this dresser. The first one came damaged, but BBB was great to work with to not only send a new one, but have the damaged one picked up. So excited to have this and the matching crib in the baby’s room!

LOVE SO MUCH

Love this dresser sooo much!! The non slam drawers and how sturdy this is on thick carpet is amazing!! Its the perfect height for me and my husband and works well in the space (under the window). Also you do not have to assemble this AT ALL!! It comes assembled, which saved hours!

Please don’t buy this

The worst ever. With complete trust on buy buy baby I purchased this item little earlier and planned to open when my little one arrives. So the 90 days policy got crossed. It worked fine for 1-2 days after that all drawers gone wrong. I tried calling buy buy baby and they forwarded to the soho baby. They provided n instructions nothing worked. With newborn at home as a new mom I don’t have any time to set all these so I asked to send someone they told it’s not possible. I live on 3 rd floor of my townhouse style building and it’s crazy for us to return or throw this out. I finally hired handyman and got it repaired which costed me extra $150. I already paid for delivery charges and other handy man to move this furniture to 3 rd floor as delivery people won’t bring this to the designated area they just leave at garage which is not fair. Along with the cost paid to the item it costed me 300 for all these misc things. Even today it only works with adjustment. Complete mess for a new mom. I was totally disappointed. -100 rating for this product.

So well built

We purchased the matching crib as well and the two look perfect in the nursey. The dresser is amazing crafted. The icing on the cake was that it came already assembled which was extremely helpful! I know this dresser is going to be part of our sons lift for a long time! I can't say enough about how well this dresser is built.

First time parents, and this dresser is absolutely perfect~! can 100% put together upon delivery, and the condition was flawless.

Customer Service

My wife and I ordered a dresser and crib online. We live on the 3rd floor of the building. When it was delivered they left the delivery in an unsecured area on a pallet right at the entrance to the building. The items weighed over 100 lbs and my wife is 6 months pregnant. When I spoke to customer service about how my wife was supposed to get the stuff up to the apartment they said it was "basic" delivery and there was nothing they could do. Who delivers over 100lbs of baby items to a pregnant woman and leaves it at the entrance to an apartment? BuyBuyBaby does.

Awful drawer slides; product returned

The dresser is lovely overall, but there is a lack of quality control somewhere. The soft close drawer slides do close softly, but the hooks that hold the back of the drawers in place have a lot of play in them, which causes the drawers to rock a couple of degrees. The hooks lock into drilled holes in the back of the drawer, and those holes are only going to get larger and the rocking wear them even more, so it will get worse over time.

Great product

Great quality furniture.

Extremely poor quality, assembled incorrectly

Pros: We had an issue with delivery where the unit was damaged (not Buy Buy Baby's fault) in transport and they did a good job of relatively quickly (~2 weeks) getting us a new unit and returning the broken one.