Second Stearns and Foster that has failed

My wife and I are on our second Stearns and Foster mattress. The first failed under warranty luckily and was replaced with our current mattress. Our experience with our current mattress is the same. Both sides have indentations and valleys that create a poor night's sleep. My wife is under 110 ponds and I am around 175 so I dont think our weight is an issue. Customer service will not replace this mattress stating "it is still within limits". By the way, this mattress is only 3 years old. Our next mattress will not be a Stearns and foster.

Excellent quality mattress

The first night I slept on my new mattress I wasn't sure if the mattress was going to be firm enough with the soft pillow top with my bad back, shoulders, and hips. When I laid on the bed I thought I will have to return the bed because it didn't support my back. When I woke up in the morning, I had no pain! This is the first time in 12 years when I didn't wake up in pain and feeling like a truck ran me over. The bed doesn't move when my husband or my 100 pound German Shepherd jumps in my bed. When sitting on the side of the bed getting my meds for the night, the bed is supportive and I don't slide off. We love our new bed! Highly recommend!

Exchanging was easy!

Great service! No issues utilizing the 90D exchange program to change my newly purchased mattress.

Best mattress

This is the best mattress I've had hands down. Firmness is perfect for me. I sleep well all night and wake up feeling rested and without any pain.

Very Comfortable

The experience with this mattress has been amazing. We purchased it after experiencing the mattress at a relatives house. It has been almost life-changing and it's only been a couple months.

Comfortable

Great comfort for a good night's sleep.

Excellent. Raleigh store was wonderful.

Excellent

You promised me a signed brand new mattres I received bad ma

You gave me a mis stitched not new hole in bag no one will get back to me matress I bought from you bc I wanted new

Wonderful product

This is the best mattress we ever had. My back feels better and we are very pleased with the service.

Worst mattress

I looked forward to getting a high quality Stearns & Foster mattress, but that's not what I got. It feels like a cheap, foam rubber pad. It's not firm, it's squishy. I sink in and wake up every time I try to pull myself out of a hole to turn over. It's supposed to be cool, but it's hot. It was a big waste of money.

Hybrid luxury edition

The worst mattress I've ever owned after 8 months of trying to get used to it we had to put in guest room we are using our old mattress again just after 4 hours of sleeping on it causes lower back pain for both of us my wife weighs 115 lb and I weigh 250 makes no difference it sinks in when we sleep on it . I went through all the hoops for warranty and lots of pictures broom stick test and receipt for customer support said our box spring was not compatible and there was no defect in their product. The sleep galleria we purchased at is out of business . No replacement or warranty I advise anyone not to buy before knowing about the full warranty.

Worst Mattress Ever

We have had this mattress for a year and a half and already replacing it! Worst mattress ever for the high dollar price it was!

Overpriced rectangular piece of cotton!

I prefer firm mattresses, because for me, they are better for my back. The sales tactic was this mattress would conform to my back as I slept. I guess it does that; however, it is too soft and actually hurts my back if I stay in bed for too long. I will not buy a memory foam mattress again.

Amazing!

So comfortable, I don't sleep well usually not past 4am. But since I replaced my mattress with this one I've been sleeping till 5-6 am. And my body feels more rested. I am a customer not paid to write this. I have MS and this bed has made a very big difference. You won't sleep warm on it. It's worth the investment.

Worst sleep ever

Our mattress has alway been uncomfortable but after a year it is unbearable. First it weighs an unreasonable about which bring me to the second point you somehow have to manage to rotate this barge every six months or it gets incredibly lopsided. Third it you don't get stuck in the quicksand of the temperpedic you lastly have to avoid the divot the place you lay most often. This thing isn't even paid off and I'm already looking for a new mattress. This is my second sterns and foster and the first one I said never again and then let the salesman convince me that they had greatly improved.

Superb quality and comfort, easy process

It's just truly comfortable. It arrived very quickly and delivery was very quick. What more could I ask for? The medium is a perfect combo of support and comfort. No stinky mattress smell. We get a much better sleep now. Seems my previous one had much harder edges, but that was mentioned in my previous bed as a separate technology. This isn't bad though. Overall very pleased

Makes me so sad

I could cry every day! We used to have a St/F king size mattress for maybe ten years, we loved it, I felt like the mattress is hugging me!

Improved sleep

Mattress is very firm so far. I have only slept on it for a few nights, but I think I will enjoy it for a long time.

I expected more..

I purchased this mattress after we had a warranty claim on a BeautyRest Black Hybrid clairmont (would have bought another one if it was still made). After 9 months of use the mattress formed two dip/sagging areas where me and my wife sleep, this created a ridge in the middle of the bed that was nearly impossible to roll over. The BeautyRest never had this issue in the 7 years we owned it, not sure what’s wrong with this unit maybe a design flaw. I have friends that have owned Stearns and Foster in the past but none of them owned their Hybrid models, so this isn’t a shot a the brand just this model. Hopefully they are able to resolve this defect. Warranty claim was filed and accepted from Mattress Firm.

Can't stand this mattress

We first had a different model and it hurt so much when we woke up. We got this one instead and at first it was ok (it's only a year old) and now I can't stand it. I hurt, it indents and that doesn't come out so I roll towards the indentation. Now I have to sleep in the middle of the bed to keep from sinking. It's a king and I'm sleep by myself now so there's plenty of room to move around but I shouldn't have to. Not sure what's wrong with this but it's the worst I've ever slept on.