Very disappointed as I ordered this picture of a pineapple that is framed and I did not receive it. I received another picture (a canvas) that I never ordered. When I called customer service I was told that the picture I ordered was out of stock so they sent me another picture in it's place. The replacement picture was NOTHING like this beautiful pineapple picture. So in order to get a refund on the picture that I did NOT receive, I have to package up the WRONG picture and go out to a UPS location and send it back. I am inconvenienced to have to go out in such cold weather to return a picture that I did not order, and in return I get a refund for the picture that I didn't get. Very disappointed with my 1st order with Overstock.com