Horrible customer service by the Manufacture

Bad customer service from the manufacturer. Can’t repair a simple issue (no parts available) had to put in the landfill after a year.

We live in a small house but were missing our previous fireplace. We purchased this because the fireplace looks realistic and we would have storage. It's perfect for the space, the fireplace looks more realistic than higher priced electric fireplaces. We opted to use the assembly because it can be frustrating to assemble some things and the fireplace could be tricky. We are very pleased with the TV/fireplace and the assembly went much better than expected. It's a very nice addition to our living room. The only downside was the shelf for tech pieces. We have an older DVD player which didn't fit. It's just time to get rid of that anyway.

Best Biy Ever

Absolutely love my fireplace and it beautifull and fits so well with my room, also very cozy on a cold day and nice to wrap up and watch tv and be warm while watching a movie.

It is exactly what I was looking for. It fits into my kitchen beautifully. Pretty easy to assemble, you have to take your time, but is well made. I’m a 75 year old women and I did it by myself.

Heating up

Perfect fireplace, size, quality, and style. Bought this a year ago and no issues! We use it every night for ambiance and on the cold nights the heat fills the space in less than 30 mins!

Fire place

Absolute beautiful addition to my home

Burned my floor

The piece was incredibly difficult to put together due to the low quality hardware. Once assembled and used as instructed, the heating element left a burn spot on my hardwood floors after 2 uses.

I would recommend this product to others

We make good use of this product, although a bit of a challenge putting it together all is good now.

Love love love my fireplace

Great product makes my living room nice and warm

Great tv stand/fireplace

The unit itself is great, however the remote that came with it didn't work. The Brick doesn't do anything to replace it. I, the customer, was given a number to call. Now it is up to me to deal with the hassle and time to get it replaced. Still waiting to get the replacement and hopefully it will work.