Store insights

  • Shipping
    Good
    Free 3-5 day delivery
  • Returns
    Very Good
    30-day returns for most items
  • Payment options
    Excellent
    PayPal, Apple Pay, Google Pay
  • Website quality
    Excellent

Quick facts

Before it became Big Lots, the store was originally known as Odd Lots. The company rebranded to Big Lots in 1982 to reflect its broader range of discounted merchandise.

Store Overview

Introduction

Big Lots is a retail store renowned for offering a broad selection of home furnishings, décor, and everyday essentials at competitive prices. Established in 1967, the store has built a reputation for providing value-oriented products that cater to budget-conscious consumers. Its primary focus lies in offering affordable home furniture and décor items, appealing to families and individuals seeking economical solutions for their living spaces. Customer feedback often highlights Big Lots as an accessible option for diverse home needs, while its industry reputation reflects a commitment to affordability and variety.

Product Range

Big Lots features a wide array of product categories, including living room furniture, bedroom sets, office supplies, outdoor furnishings, and seasonal décor items. Popular offerings include sofas starting around $300, dining tables priced from $150, and mattresses available at various price points. Noteworthy product lines include their exclusive collections like the “Serta” mattresses and “Broyhill” furniture line that boast durability and style. Customers often utilize these products to create functional living spaces; for example, the versatile sectional sofas are popular choices for both small apartments and larger family rooms due to their modular design.

Design & Style

The design philosophy at Big Lots emphasizes accessibility with an eclectic mix of styles ranging from modern and minimalist to rustic and bohemian decor. Common materials used include engineered wood finishes for durability alongside upholstered pieces in various textures suitable for different aesthetic preferences. Unique features such as eco-friendly options are also incorporated into some product lines. For instance, their "Modern Farmhouse" collection integrates rustic charm with contemporary touches that easily blend into coastal or traditional home designs.

Price Range

Big Lots maintains a general pricing structure that is notably competitive within the home furnishing sector. Sofas typically start at approximately $300 and can go up to around $800 depending on size and material quality; dining tables range from about $150 to $1,200 based on design complexity; while accent chairs are often found starting around $100. The store frequently runs sales events during holidays or seasonal changes which offer additional savings opportunities for customers looking to furnish their homes affordably.

Customer Experience

Shopping at Big Lots can be done either in-store or online through their website where customers benefit from user-friendly navigation tools designed to enhance the shopping experience. In-store shoppers may find room planners helpful for visualizing layout options before purchasing items like sofas or shelving units. Customer service policies include straightforward return options within 30 days of purchase along with shipping services that vary by location; however, some feedback indicates longer wait times during peak seasons can be an issue.

What Customers Appreciate

Customers consistently express appreciation for Big Lots' affordability combined with product variety—specifically mentioning items such as “modern coastal rugs” or “mid-century sofas.” Many reviews highlight how customers value the affordability without sacrificing style; practical examples include buyers noting how they successfully created inviting living rooms using budget-friendly selections from the store’s diverse inventory of furnishings and accessories.

Overall, customer sentiment toward Big Lots leans positively regarding its ability to deliver stylish yet affordable home furnishing solutions catering to various tastes while maintaining accessible pricing strategies across its expansive product range.