Store insights
- ShippingExcellentFree 3-7 day delivery
- ReturnsVery Good30-day returns for most items
- Payment optionsExcellentPayPal
- Website qualityExcellent
Quick facts
What is the shipping policy for GoingRugs.com?
GoingRugs.com offers free delivery within 3-7 days for all orders. This makes it convenient for customers to receive their rugs without any additional shipping costs.
What is the return policy at GoingRugs.com?
GoingRugs.com provides a 30-day return policy for most items. This allows customers to return their rugs if they are not satisfied, ensuring a risk-free shopping experience.
What payment options are available at GoingRugs.com?
At GoingRugs.com, customers can pay using PayPal. This offers a secure and convenient payment method for online purchases.
Does GoingRugs.com have competitive pricing?
GoingRugs.com does not specifically advertise competitive pricing. However, customers can expect fair pricing on their selection of rugs without any stated discounts or price match guarantees.
Store Overview
Introduction
GoingRugs is a specialty store that has carved a niche in the home décor market, particularly focusing on an extensive range of area rugs. The store has garnered a reputation for its diverse selection, catering to various design aesthetics and budgets. Unlike many competitors, GoingRugs emphasizes customer satisfaction and product quality, evident in their positive customer feedback and industry recognition. Their primary customer base includes homeowners and interior designers looking for stylish yet functional solutions to enhance living spaces.
Product Range
GoingRugs offers a broad spectrum of products primarily centered around area rugs but also includes complementary home décor items such as cushions and throws. The product categories span across living room, bedroom, office, and outdoor settings. Notable items include their hand-woven "Bohemian Chic" collection and the "Modern Geometric" series, which have become popular due to their ability to add visual interest to various interiors.
Practical examples of usage include placing vibrant bohemian rugs in eclectic living rooms or using geometric patterns to create focal points in minimalist designs. This versatility makes the products appealing for different home styles while ensuring functionality in everyday use.
Design & Style
The design philosophy at GoingRugs reflects a commitment to blending aesthetic appeal with practicality. Their offerings often feature popular styles such as modern, bohemian, and classic designs made from durable materials like wool, cotton blends, and synthetic fibers tailored for both indoor and outdoor use.
Unique features that distinguish GoingRugs include their focus on eco-friendly materials in certain collections and an emphasis on customizable options for select products. For instance, customers can find options that cater specifically to contemporary homes with clean lines or more traditional settings featuring intricate patterns.
Real-life applications might see a rustic jute rug complementing farmhouse décor or a sleek synthetic rug enhancing a modern office space—both demonstrating the store's adaptability across varied themes.
Price Range
GoingRugs maintains competitive pricing with area rugs typically starting around $150 for smaller sizes and ranging up to $2,000 for larger designer pieces or premium collections. Other home décor items vary accordingly; decorative cushions may begin at $25 while throws can be found from $40 upwards.
The store frequently holds sales events during holidays or seasonal changes, offering discounts that appeal to budget-conscious consumers. Financing options are also available on select purchases which facilitate access to higher-priced items without immediate full payment.
Customer Experience
The shopping experience at GoingRugs is designed to be user-friendly both online and in-store. Customers appreciate features like virtual consultations where they can seek advice on selecting the right rug for their space or utilize room planners that help visualize potential fits within their homes.
Customer service policies are generally favorable; return policies allow flexibility if products do not meet expectations while shipping options aim for prompt delivery times across various regions. Feedback indicates that customers value responsive support but have occasionally expressed concerns over stock availability during peak shopping seasons.
What Customers Appreciate
Customers are drawn to GoingRugs notably for its extensive range of designs—collections like "Vintage Persian" receive consistent praise for their authenticity while "Contemporary Stripes" appeal due to modern aesthetics that fit seamlessly into urban environments.
Specific feedback highlights the quality of materials used; customers often mention how durable and easy-to-clean certain rugs are—a practical consideration for households with pets or children. Testimonials frequently reference satisfaction with overall shopping experiences attributed to helpful staff interactions both online and offline, affirming the store's commitment to customer care.
In summary, GoingRugs stands out as a reputable choice within the home décor market due largely to its specialized focus on area rugs combined with excellent customer service practices that address consumer needs effectively.