Store insights
- ShippingExcellentFree delivery
- ReturnsVery GoodFree 60-day returns for most items
- Payment optionsExcellentPayPal, Google Pay, Affirm
- Website qualityExcellent
Quick facts
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What is the shipping policy for Lighting New York?
Lighting New York offers free delivery on all orders. This makes it convenient for customers to receive their purchases without any additional shipping costs.
What is the return policy at Lighting New York?
Lighting New York provides free 60-day returns for most items. This allows customers to return products they are not satisfied with without incurring any return shipping fees.
What payment options are available at Lighting New York?
Customers can choose from several payment options at Lighting New York, including PayPal, Google Pay, and Affirm. This flexibility makes it easier for customers to complete their purchases.
Store Overview
Introduction
Lighting New York is a well-regarded retail store specializing in lighting and home furnishings. The store has built a reputation for quality products and exceptional customer service, distinguishing itself from competitors through its extensive range of modern and classic lighting solutions as well as a selection of home décor items. Primarily focused on indoor and outdoor lighting, the store caters to homeowners, interior designers, and contractors looking for stylish yet functional lighting options. Customer feedback frequently highlights the store's knowledgeable staff and wide variety of choices, contributing to its positive industry standing.
Product Range
Lighting New York offers a diverse array of products that include chandeliers, pendant lights, sconces, ceiling fans, and outdoor lighting solutions. The product range is categorized by living spaces, such as the living room, bedroom, office, and outdoor areas. Notable items include the “Kichler Lighting” collection known for its elegant designs and innovative technology, as well as “Hinkley Lighting,” which features a blend of classic and contemporary styles.
For practical applications in home settings, customers often utilize pendant lights above kitchen islands to create focal points while providing ample illumination or opt for wall sconces in hallways to enhance ambiance without taking up space.
Design & Style
The design philosophy at Lighting New York emphasizes versatility and style across various aesthetics including modern minimalism, industrial chic, rustic charm, and bohemian decor. Frequently used materials encompass metal finishes such as brass and matte black alongside glass elements that add an elegant touch.
Unique features include eco-friendly options like LED fixtures that not only provide energy savings but also support sustainable living practices. For instance, customers may choose sleek LED ceiling fixtures that complement modern interiors or rustic lanterns that enhance traditional farmhouse settings.
Price Range
The pricing at Lighting New York varies widely depending on the type of product being purchased; for example, chandeliers typically start around $200 while high-end models can exceed $2,000. Pendant lights are generally available from approximately $100 to $800 depending on complexity and brand prestige. Dining tables start at around $1,200.
The store also conducts periodic sales events offering discounts on select merchandise throughout the year; financing options may be available to make larger purchases more manageable for customers.
Customer Experience
Customers can enjoy a seamless shopping experience both online and in-store at Lighting New York. The website features useful tools like room planners to help visualize products in their own spaces along with augmented reality capabilities for virtual consultations.
Customer service policies are structured with flexibility in mind; returns are accepted within a specified timeframe with clear guidelines provided online or upon purchase. Shipping options vary but generally include standard delivery services. Feedback indicates that many customers appreciate the attentive service they receive but have expressed concerns about shipping times during peak seasons.
What Customers Appreciate
Customers are drawn to Lighting New York primarily due to their extensive selection of quality lighting products such as “modern coastal rugs” or “mid-century sofas” which consistently receive praise in reviews for both aesthetics and functionality. Specific attributes highlighted by users include competitive pricing combined with responsive customer service—customers frequently mention satisfaction with their purchase experiences when dealing with knowledgeable staff who assist them throughout their decision-making process.
In summary, feedback suggests that shoppers value the balance between style diversity offered at Lighting New York alongside practical advice from staff members dedicated to helping them find suitable solutions tailored to individual needs.