Store insights

  • Shipping
    Poor
    Free delivery over $500
  • Returns
    Good
    14-day returns for most items
  • Payment options
    Very Good
    PayPal, Apple Pay, Google Pay, Shop Pay, Affirm, Venmo
  • Website quality
    Excellent

Quick facts

Maker and Moss offers free delivery on orders over $500. For orders below this amount, standard shipping rates apply. It's a great option if you're looking to save on shipping costs when purchasing larger items.

Store Overview

Introduction

Maker and Moss is a well-regarded retail store specializing in home furnishings and décor, known for its distinctive blend of modern design and natural materials. The store primarily focuses on providing furniture and accessories for various areas of the home, including living rooms, bedrooms, and outdoor spaces. Its reputation is built on quality craftsmanship, sustainability, and a commitment to aesthetic appeal, which differentiates it from competitors. Customer feedback indicates a strong appreciation for the store's unique offerings that often marry functionality with artistic design.

Product Range

Maker and Moss offers an extensive product range that includes categories such as sofas, dining tables, lighting fixtures, rugs, and outdoor furniture. Notable items include their handcrafted wooden dining tables starting at $1,200 and plush sofas priced from $800. The store also features collaborations with emerging designers that highlight innovative styles. For example, their versatile coffee tables can serve dual purposes as both a functional centerpiece and storage solution in living spaces. Customers often utilize these products in practical settings—such as layering textures with bohemian decor or creating focal points in minimalist homes—demonstrating the versatility of the product selection.

Design & Style

The design philosophy at Maker and Moss emphasizes a harmonious balance between modern aesthetics and organic elements. Popular styles include mid-century modern pieces made from reclaimed woods alongside clean-lined contemporary designs. The use of eco-friendly materials is a distinguishing feature; many products are crafted sustainably to minimize environmental impact. For instance, their modular furniture systems allow customers to customize configurations based on specific room dimensions or personal preferences, making them suitable for various decor themes—from rustic retreats to sleek urban apartments.

Price Range

Maker and Moss maintains a pricing structure that reflects its commitment to quality while remaining accessible to a broad customer base. Sofas typically start at around $800; dining tables can range from $1,200 upwards depending on size and material choices. Other items like accent chairs generally fall within the $400-$800 range. Additionally, the store occasionally runs sales events that might offer discounts on select collections or seasonal promotions. Financing options are available for larger purchases to accommodate different budget needs.

Customer Experience

The shopping experience at Maker and Moss includes both online browsing capabilities as well as an inviting physical retail environment where customers can see products first-hand. Notable features include virtual consultations where customers can receive personalized advice for their spaces along with room planners that help visualize layouts before purchase decisions are made. Customer service policies are clearly outlined; returns are accepted within a specified period under certain conditions while shipping options vary based on location but generally aim for timely delivery. Common feedback highlights appreciation for responsive service teams but also notes occasional concerns regarding shipping delays during peak seasons.

What Customers Appreciate

Customers frequently express admiration for Maker and Moss's focus on sustainable practices coupled with aesthetically pleasing design elements such as "modern coastal rugs" or "handcrafted wooden shelving." Positive reviews often mention specific product lines like their collection of organic cotton throw pillows or versatile accent chairs that blend comfort with style seamlessly into diverse home environments. Many users appreciate how these products enhance their living spaces without compromising on functionality or sustainability—a consistent theme found across customer feedback platforms.

In summary, Maker and Moss stands out in the competitive landscape of home furnishings through its unique product offerings rooted in sustainable practices coupled with thoughtful design aimed at enhancing everyday living environments.