Store insights

  • Shipping
    Okay
    Free delivery
  • Returns
    Very Good
    Free 30-day returns for most items
  • Payment options
    Excellent
    PayPal, Apple Pay, Affirm
  • Website quality
    Excellent

Quick facts

PC stands for 'Philip' and 'Charles,' the first names of the founders, Philip and Charles Richard. They established the company to provide quality electronics and appliances to customers.

Store Overview

Introduction

P.C. Richard & Son is a well-established retail chain primarily known for its wide selection of home appliances and electronics, as well as furniture and mattresses. With a reputation for competitive pricing and customer service, the store differentiates itself from competitors through its extensive product range and knowledgeable staff. The primary focus includes appliances, electronics, and home furnishings, catering to a diverse customer base that ranges from first-time homeowners to seasoned decorators. Customer feedback generally highlights satisfaction with the product variety and the expertise of sales associates, contributing to a positive industry reputation.

Product Range

The store offers an extensive array of products across several categories:

  • Appliances: Major brands like Samsung and Whirlpool are prominent in refrigerators, washing machines, and ovens.

  • Electronics: Televisions (such as LG OLED models) and audio systems form a significant part of their inventory.

  • Furniture: Living room sets (e.g., sectional sofas), bedroom ensembles (like platform beds), office desks, and outdoor furniture (including patio sets) are available.

Practical examples include sleek modern sofas that fit comfortably in contemporary living rooms or spacious dining tables ideal for family gatherings. The versatility in product offerings helps customers find items that meet both aesthetic desires and functional needs.

Design & Style

P.C. Richard & Son’s design philosophy leans towards modern aesthetics while also embracing classic styles to cater to various tastes. Common materials include wood finishes for furniture, stainless steel for appliances, and durable fabrics for upholstery. Unique features such as modular furniture options allow customers to customize their purchases according to space constraints without sacrificing style.

For instance, a minimalist sofa can complement both urban lofts with industrial vibes or cozy homes with more traditional decor themes. This flexibility appeals to customers looking for cohesive design solutions across different spaces.

Price Range

Pricing at P.C. Richard & Son varies widely based on product category:

  • Sofas: Prices start around $800.

  • Dining Tables: Typically priced from $1,200.

  • Appliances: Refrigerators can range from $600 up to $3,000 depending on features.

The store frequently hosts sales events around holidays which attract bargain hunters looking for discounted prices on major items. Financing options are also available for larger purchases, providing customers flexibility in budgeting while ensuring accessibility to quality products.

Customer Experience

Shopping at P.C. Richard & Son can take place both in-store and online, with key features including user-friendly website navigation that aids in finding specific items easily. In-store experiences often involve personalized consultations with staff who provide insights into product benefits tailored to individual customer needs.

Customer service policies include straightforward return processes within specified time frames and various shipping options that enhance convenience during purchase fulfillment. Feedback suggests that customers appreciate the attentive service but occasionally express concerns over delivery times during peak seasons.

What Customers Appreciate

Customers consistently highlight several aspects of P.C. Richard & Son which draw them back:

  • Product Variety: Popular lines such as high-efficiency washing machines or smart refrigerators receive notable praise.

  • Knowledgeable Staff: Many reviews emphasize positive interactions with employees who provide detailed information about products like mid-century modern sofas or energy-efficient appliances.

Specific customer feedback often mentions satisfaction with "affordable home furnishings" that do not compromise on quality—evidenced by remarks on durable construction or stylish design elements seen in collections like bohemian décor accessories or contemporary lighting fixtures.

In summary, P.C. Richard & Son stands out due to its comprehensive selection across multiple categories combined with a strong emphasis on customer service—a combination appreciated by its diverse clientele seeking functional yet stylish home solutions.