Store insights
- ShippingOkayFree delivery
- ReturnsVery GoodFree 30-day returns for most items
- Payment optionsExcellentPayPal, Apple Pay, Affirm
- Website qualityExcellent
Quick facts
What does PC stand for in PC Richard and Son?
PC stands for 'Philip' and 'Charles,' the first names of the founders, Philip and Charles Richard. They established the company to provide quality electronics and appliances to customers.
Who is the owner of PC Richards?
PC Richard and Son is a family-owned business, currently operated by the Richard family. The company remains committed to its founding principles and customer service.
How many locations does PC Richard and Son have?
PC Richard and Son operates over 60 locations, primarily in the Northeastern United States. They offer a wide range of electronics and appliances at these stores.
How many employees does PC Richard and Son have?
PC Richard and Son employs approximately 1,000 people. Their staff is dedicated to providing excellent customer service across all their locations.
Where is PC Richards headquarters?
The headquarters of PC Richard and Son is located in Farmingdale, New York. This location serves as the central hub for their operations.
How many locations does P.C. Richard and Son have?
P.C. Richard and Son has over 60 locations throughout the Northeastern United States, making it a convenient choice for local customers looking for electronics and appliances.
Who is the owner of P.C. Richard and Son?
P.C. Richard and Son is still family-owned, with the Richard family actively involved in its operations, ensuring the business maintains its customer-first philosophy.
How old are P.C. Richard and Son?
P.C. Richard and Son was founded in 1909, making it over 110 years old. The company has a long history of serving customers with quality products and services.
How many employees do P.C. Richard and Son have?
P.C. Richard and Son employs around 1,000 individuals, all dedicated to providing exceptional service and support to customers in their stores.
Is PC Richards a franchise?
No, PC Richard and Son is not a franchise. It is a family-owned business that operates its own stores without franchising, ensuring consistent quality and service.
Store Overview
Introduction
P.C. Richard & Son is a well-established retail chain primarily known for its wide selection of home appliances and electronics, as well as furniture and mattresses. With a reputation for competitive pricing and customer service, the store differentiates itself from competitors through its extensive product range and knowledgeable staff. The primary focus includes appliances, electronics, and home furnishings, catering to a diverse customer base that ranges from first-time homeowners to seasoned decorators. Customer feedback generally highlights satisfaction with the product variety and the expertise of sales associates, contributing to a positive industry reputation.
Product Range
The store offers an extensive array of products across several categories:
Appliances: Major brands like Samsung and Whirlpool are prominent in refrigerators, washing machines, and ovens.
Electronics: Televisions (such as LG OLED models) and audio systems form a significant part of their inventory.
Furniture: Living room sets (e.g., sectional sofas), bedroom ensembles (like platform beds), office desks, and outdoor furniture (including patio sets) are available.
Practical examples include sleek modern sofas that fit comfortably in contemporary living rooms or spacious dining tables ideal for family gatherings. The versatility in product offerings helps customers find items that meet both aesthetic desires and functional needs.
Design & Style
P.C. Richard & Son’s design philosophy leans towards modern aesthetics while also embracing classic styles to cater to various tastes. Common materials include wood finishes for furniture, stainless steel for appliances, and durable fabrics for upholstery. Unique features such as modular furniture options allow customers to customize their purchases according to space constraints without sacrificing style.
For instance, a minimalist sofa can complement both urban lofts with industrial vibes or cozy homes with more traditional decor themes. This flexibility appeals to customers looking for cohesive design solutions across different spaces.
Price Range
Pricing at P.C. Richard & Son varies widely based on product category:
Sofas: Prices start around $800.
Dining Tables: Typically priced from $1,200.
Appliances: Refrigerators can range from $600 up to $3,000 depending on features.
The store frequently hosts sales events around holidays which attract bargain hunters looking for discounted prices on major items. Financing options are also available for larger purchases, providing customers flexibility in budgeting while ensuring accessibility to quality products.
Customer Experience
Shopping at P.C. Richard & Son can take place both in-store and online, with key features including user-friendly website navigation that aids in finding specific items easily. In-store experiences often involve personalized consultations with staff who provide insights into product benefits tailored to individual customer needs.
Customer service policies include straightforward return processes within specified time frames and various shipping options that enhance convenience during purchase fulfillment. Feedback suggests that customers appreciate the attentive service but occasionally express concerns over delivery times during peak seasons.
What Customers Appreciate
Customers consistently highlight several aspects of P.C. Richard & Son which draw them back:
Product Variety: Popular lines such as high-efficiency washing machines or smart refrigerators receive notable praise.
Knowledgeable Staff: Many reviews emphasize positive interactions with employees who provide detailed information about products like mid-century modern sofas or energy-efficient appliances.
Specific customer feedback often mentions satisfaction with "affordable home furnishings" that do not compromise on quality—evidenced by remarks on durable construction or stylish design elements seen in collections like bohemian décor accessories or contemporary lighting fixtures.
In summary, P.C. Richard & Son stands out due to its comprehensive selection across multiple categories combined with a strong emphasis on customer service—a combination appreciated by its diverse clientele seeking functional yet stylish home solutions.