Store insights
- ShippingGood
- ReturnsOkayNo returns for most items
- Payment optionsExcellentPayPal, Google Pay
- Website qualityExcellent
Quick facts
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Who is the CEO of the Roomplace?
The CEO of the Roomplace is Paul E. B. Decker. He leads the company and is responsible for its overall operations and strategic direction.
How many Roomplace locations are there?
The Roomplace operates over 20 locations across Illinois and Indiana, providing customers with a variety of furniture and home decor options.
Who bought Harlem furniture?
The Roomplace acquired Harlem Furniture in 2017. This acquisition expanded their reach and offered more options to customers in the region.
What was the Roomplace called before?
Before becoming the Roomplace, the company was known as the 'RoomPlace' with a focus on providing affordable and stylish furniture for homes.
Store Overview
Introduction
The RoomPlace is a well-regarded furniture retailer in the United States, known for its extensive selection of home furnishings and décor. Established in the late 1980s, the store has built a reputation for offering quality products at competitive prices, which distinguishes it from other retailers in the market. The primary focus of The RoomPlace is on providing stylish and functional furniture for various living spaces, including living rooms, bedrooms, dining areas, and home offices.
Customer feedback often highlights the store’s commitment to affordable modern furniture that appeals to a diverse customer base, ranging from young professionals furnishing their first apartments to families looking to upgrade their homes. Many reviews reflect positively on the overall shopping experience and product quality, contributing to a solid industry reputation.
Product Range
The RoomPlace features a broad array of products across several categories:
Living Room: Sofas, sectionals, coffee tables (notable items include the "Mason Sectional" and "Sophie Coffee Table").
Bedroom: Beds, dressers, nightstands (popular choices are the "Haven Bed Frame" and "Luna Dresser").
Dining: Dining sets, bar stools (dining tables like the "Catalina Dining Table" are frequently highlighted).
Office: Desks and office chairs designed for both aesthetics and functionality.
The versatility of these products allows customers to create cohesive looks in their homes while addressing practical needs such as space efficiency or storage solutions. For instance, sectionals can be arranged in various configurations to fit different room layouts.
Design & Style
The design philosophy at The RoomPlace leans towards modern aesthetics with touches of contemporary flair. Popular styles include minimalistic designs with clean lines as well as bohemian themes featuring vibrant colors and textures. Common materials used include sturdy hardwoods for frames and soft upholstery fabrics that enhance comfort.
Unique offerings such as modular furniture allow customers to adapt pieces according to their evolving needs—ideal for smaller urban apartments or larger family homes alike. For example, modular sectional sofas can be rearranged easily for different occasions or room setups.
Price Range
The pricing strategy at The RoomPlace is designed to cater to budget-conscious consumers without compromising quality:
Sofas generally start around $800.
Dining tables can range from approximately $1,200 upwards.
Bedroom sets typically begin around $600 depending on components included.
The store also frequently holds sales events throughout the year and offers financing options that allow customers to make purchases without immediate full payment.
Customer Experience
Shopping at The RoomPlace can be done in-store or online with both avenues offering unique features such as interactive room planners that help visualize furniture layouts within customer spaces. Online shopping provides augmented reality tools allowing users to see how items would look in their homes before purchasing.
Customer service policies are structured around convenience; they offer flexible return options along with various shipping methods tailored to meet customer needs effectively. Feedback reveals that customers appreciate responsive service during both pre-purchase inquiries and post-purchase support but occasionally express concerns regarding delivery timelines during peak seasons.
What Customers Appreciate
Customers are particularly drawn to specific product lines such as mid-century modern sofas and contemporary dining sets due to their combination of style and affordability. Popular features mentioned in reviews include:
- “Comfortable sectional sofas that fit perfectly into our living room layout.”
- “Stylish yet durable dining tables that withstand daily use.”
Reviews often emphasize satisfaction with product durability alongside aesthetic appeal—a critical factor influencing repeat business from satisfied customers who value both form and function in home furnishings.
In summary, The RoomPlace effectively combines a diverse product range with accessible pricing strategies while maintaining a focus on customer experience—making it a noteworthy option for those seeking modern home furnishings.