Horchow Table & Wall Clocks
Frequently Asked Questions
What is the return policy for Horchow?
Horchow offers a 30-day return policy from the date of delivery for most items, excluding furniture which may have specific conditions.
Are there any items that cannot be returned?
Custom-made, personalized, and final sale items are typically not eligible for return.
Who covers the return shipping costs?
Customers are usually responsible for return shipping costs unless the item is defective or there was a shipping error.
How can items be returned?
To initiate a return, customers should contact Horchow customer service for guidance and to possibly obtain a return authorization.
What types of clocks are best for a quiet environment?
Look for clocks with a silent movement or sweep second hand to minimize ticking noise.
How can I incorporate a clock into my home decor?
Choose a clock that matches your decor style and consider it as a statement piece for walls, mantels, or shelves.
What maintenance does a mechanical clock require?
Mechanical clocks need regular winding, and it's recommended to have them professionally cleaned and oiled every few years.