A Shopping Guide for Rugs Direct

If you search for a rug on Google, you'll find Rugs Direct. Established in 1998, the company has grown into a market leader for rugs by partnering with premium manufacturers like Surya, Loloi, Safavieh, Jaipur, and Chilewich.

Whether you're a consumer, professional designer, or commercial customer, Rugs Direct provides a curated assortment that prioritizes quality construction, materials, and design. This guide will help you navigate the platform, understand its offerings, and make informed decisions when shopping for rugs.

1. What Sets Rugs Direct Apart

Specialization in Rugs

Rugs Direct’s exclusive focus on rugs allows it to offer an extensive selection unmatched by general home decor retailers. With over 10,000 rug designs using high-quality materials and construction methods, the site caters to a wide range of tastes and needs. Whether you're looking for a hand-knotted Persian rug or a modern, machine-made option, Rugs Direct has something to suit your space.

Partnerships with Premium Brands

Rugs Direct collaborates with well-known brands in the rug industry, ensuring a diverse and high-quality selection:

• Loloi Rugs: Blending traditional craftsmanship with modern aesthetics.
• Surya: Focused on contemporary and transitional styles.
• Safavieh: Known for durability and craftsmanship across traditional and modern designs.
• Nourison: Renowned for luxurious textures and sophisticated patterns.
• Jaipur Living: Offers a mix of traditional and contemporary designs, with a focus on artisanship and sustainable practices.
• Chilewich: Specializes in modern, durable rugs made from innovative materials, ideal for both indoor and outdoor spaces.

These partnerships allow Rugs Direct to offer a curated assortment of rugs that are both stylish and durable.

Expanding Into Home Decor

With the acquisition of Lightopia, a modern lighting company, Rugs Direct’s parent company, Elevated Brands Group, has extended its vision across multiple home categories. This expansion offers customers a broader selection of home furnishings, making Rugs Direct a one-stop shop for both rugs and decor.

2. How to Shop on Rugs Direct

Finding the Perfect Rug

Rugs Direct provides several tools to help you find the ideal rug:

• Style Filters: Narrow your search by style, whether you're looking for something Traditional, Contemporary, or Transitional.
• Size Filters: Ensure the rug fits your space by filtering options by standard sizes or custom dimensions.
• Material Filters: Choose from wool, synthetic fibers, or natural materials like jute.
• Color and Pattern Filters: Match your room’s palette by filtering rugs by color and pattern.

Visualization Tools

The “See This Rug in My Room” tool allows you to visualize how different rugs will look in your space, reducing the risk of buying a rug that doesn’t fit your aesthetic. Rugs Direct also offers a rug-finder quiz to and rug-sizing guid to guide you toward the perfect match if you’re unsure where to start.

Customer Reviews

Customer reviews provide insights into the quality, durability, and appearance of rugs, helping you make an informed decision. These reviews are particularly useful in highlighting potential issues and ensuring you’re satisfied with your purchase.

3. Seasonal Sales: When to Shop for the Best Deals

Rugs Direct offers significant discounts during seasonal sales, making it a great time to purchase high-quality rugs at lower prices. Here’s a breakdown of key sales events:

• Memorial Day Sale: Ideal for finding discounts on a wide range of rugs, from outdoor options to plush indoor styles.
• Labor Day Sale: Often features deep discounts on high-end and large-area rugs, perfect for finishing your summer decor projects.
• Black Friday and Cyber Monday: The best time of year to find the steepest discounts, particularly on premium brands.

End-of-Season Sales: These sales often occur at the end of winter and summer, offering great deals on last season’s styles.

During these sales, it’s worth checking the clearance section, where you can find discontinued or phased-out rugs at significant discounts.

4. Return Policies and Guarantees

General Return Policy

Rugs Direct offers a 30-day return policy on most items. If the rug isn’t perfect for your space, you can return it within 30 days, provided it’s in its original, undamaged condition. Some items, especially custom or made-to-order rugs, may not be eligible for returns, so check the product details before purchasing.

Price Match + 10% Guarantee

If you find the same rug at a lower price on another site, Rugs Direct will match the price. This guarantee ensures that you’re getting the best possible deal. Rugs Direct declares on their website that they will not only match better prices – but beat them by 10%!

Insider Tip: Use Spoken.io to find better prices to activate this guarantee on Rugs Direct.

5. Shipping and Delivery

Free Shipping

Rugs Direct offers free shipping on all orders within the contiguous United States, which can lead to significant savings, especially on larger rugs.

Delivery Times

Most in-stock items are delivered within 5-7 business days. Rugs Direct provides tracking information so you can monitor your order’s progress. For large or expensive rugs, Rugs Direct may offer white-glove delivery services, which include delivery, unpacking, and placement of the rug in your home.

6. Customer Support and Design Assistance

Customer Service

Rugs Direct provides multiple avenues for customer support, including phone, email, and live chat. The customer service team is knowledgeable and can assist with product recommendations, questions about returns, or shipping inquiries.

Trade Program

For interior designers, Rugs Direct offers a trade program that includes special trade pricing, account management services, and custom ordering options. This program is designed to support professionals in delivering high-quality products to their clients.

7. Use Tools like Spoken to Save Money

Shopping at Rugs Direct can be both convenient and affordable if you know where and how to find the best deals. By timing your purchases with seasonal sales, utilizing the price match guarantee, and taking advantage of the visualization tools, you can find the perfect rug at a price that fits your budget.

And don’t forget, Spoken can help you compare prices across retailers, ensuring that you’re getting the best deal possible. With Spoken, you can confidently shop for rugs knowing you’re making a smart, informed purchase.