Kohl’s Return Policy in 2025: A Comprehensive Comparison for Furniture Shoppers
When furnishing your home, a generous return policy can be as important as price and selection. In this guide, we take an in-depth look at Kohl’s return policy, comparing its advantages and disadvantages with other major retailers like Amazon, Walmart, Target, Wayfair, IKEA, and Costco.
Kohl’s is well-known for its extensive range of home goods and stylish furniture. For metropolitan consumers, the ease of returning an item is a crucial part of the shopping experience. Whether you’re redecorating a city apartment or furnishing a suburban home, understanding Kohl’s return policy can help you shop with confidence.
For more shopping and savings insights, check out our Spoken Blog Archive.
Kohl’s Return Policy Overview
Standard Return Period:
- Kohl’s typically offers a 180-day return window on most merchandise purchased in-store or online. This generous timeframe gives you plenty of opportunity to decide if your new furniture fits your space and style.
Return Methods:
- In-Store Returns: You can return items at any Kohl’s location, making it convenient for bulky or large items.
- Online Returns: Items purchased online can be returned by mail or in-store. (Always check the specific item’s return instructions.)
Conditions & Special Notes:
- A receipt or order confirmation is usually required for a full refund.
- Some items—especially clearance or special promotions—may be marked as “final sale” or have other restrictions.
- If you don’t have a receipt, Kohl’s may offer store credit based on the item’s current selling price.
For the most up-to-date details, visit Kohl’s official Returns & Exchanges page.
Advantages of Kohl’s Return Policy
- Generous Return Window:
- With 180 days to decide, Kohl’s return policy is one of the most customer-friendly among major retailers.
- Convenient In-Store Returns:
- With numerous Kohl’s locations in metropolitan areas, returning bulky furniture or home décor items is hassle-free.
- Extended Holiday Returns:
- Kohl’s often extends its return window for purchases made during the holiday season, giving extra peace of mind.
- Flexible Options:
- You can return items by mail or in-store, offering convenience for shoppers who prefer one method over the other.
Disadvantages of Kohl’s Return Policy
- Final Sale Restrictions:
- Some items, particularly those on clearance or part of special promotions, may be non-returnable or have a shorter return period.
- Condition Sensitivity:
- Returns generally require that items be in their original, unused condition. Once assembled or altered, some products might not be eligible for return.
- Potential Online Return Fees:
- For certain bulky items purchased online, you might be responsible for return shipping costs if the item does not qualify for free returns.
How Kohl’s Compares to Other Major Retailers
Below is a quick comparison of return policies across major U.S. furniture retailers:
| Retailer | Return Window | In-Store Returns | Special Considerations | Key Advantage |
|---|---|---|---|---|
| Amazon | ~30 days (varies by seller) | Varies by seller | Inconsistent policies; heavy items may incur shipping fees | Extended holiday returns; vast selection |
| Walmart | 90 days | Yes | Oversized items may require scheduled pickups | Long return window; widespread store access |
| Target | 90 days (120 for REDcard) | Yes | Some items may have restocking fees | Extended returns for REDcard holders |
| Wayfair | 30 days | Online only | Shorter window; potential return shipping fees for large items | Competitive pricing; streamlined online returns |
| IKEA | Up to 365 days (in-store) | Yes | Returns may be denied if items are assembled | Very generous in-store return period |
| Costco | 90 days | Yes | Certain categories have exceptions | Renowned for hassle-free returns |
| Kohl’s | 180 days | Yes | Some clearance items are final sale; condition-sensitive | Extremely generous return window and convenience |
For more detailed comparisons and shopping advice, visit our Spoken Blog Archive.
Final Thoughts & Recommendations
When shopping for furniture, a flexible return policy can save you both money and stress. Kohl’s stands out with its 180-day return window and convenient in-store return options, making it a strong choice for metropolitan consumers who want to try before they commit. However, be sure to check for any final sale items or special conditions, especially when purchasing clearance merchandise.
Ultimately, your decision may come down to whether you prioritize a longer return period or other factors like price and selection. Kohl’s offers an excellent balance for those who value flexibility and customer service.
Related Articles & Resources
- How to Maximize Your Coupon Savings
- The Ultimate Guide to Seasonal Shopping
- Smart Shopping Hacks for Home Decor
For more expert insights on retail policies and shopping tips, explore our full Spoken Blog Archive.
By understanding Kohl’s return policy and comparing it with other major retailers, you can shop for your next piece of furniture with confidence. Happy shopping and hassle-free returns!
Quick facts
What is Kohl’s return policy in 2025?
Kohl’s provides a generous 180-day return window for most merchandise purchased in-store or online. This extended period offers ample time to assess your furniture and decide if it fits your needs, subject to condition and receipt availability. Visit Kohl’s Returns & Exchanges page for full details.
How long do I have to return furniture purchased at Kohl’s?
You have 180 days to return furniture purchased from Kohl’s, whether in-store or online. This extended window gives you sufficient time to evaluate your purchase, though clearance items may have shorter return periods. Always review the product’s details before buying.
Can I return online purchases at Kohl’s in-store?
Yes, Kohl’s allows online purchases to be returned in-store. Simply bring your receipt or order confirmation to any Kohl’s location and follow the standard return process. This option is especially convenient for returning bulky or large furniture items in person.
Are there any items marked as final sale at Kohl’s?
Yes, some items at Kohl’s—particularly clearance or special promotional merchandise—are marked as final sale. These products have a shorter or non-existent return window. It’s important to review each item’s return policy details before purchasing to avoid any unexpected restrictions.
What should I do if I lose my Kohl’s receipt?
If you lose your Kohl’s receipt, you may still return your item for store credit based on the current selling price. Kohl’s typically verifies receipt-less returns through purchase records. Contact your local store or visit Kohl’s Returns & Exchanges page for specific guidance.
Does Kohl’s extend its return period during the holiday season?
Yes, Kohl’s often extends its return window during the holiday season, giving shoppers extra time to return items purchased as gifts. This extension offers added peace of mind, ensuring that you can exchange or return products if they don’t meet expectations. Check Kohl’s website for current holiday policies.
How do Kohl’s return policies compare to other major retailers?
Kohl’s stands out with a 180-day return window, which is more generous than competitors like Amazon, Walmart, and Wayfair. The convenience of in-store returns further enhances the policy, making Kohl’s an attractive option for furniture shoppers seeking hassle-free exchanges.
Are there any fees for returning items at Kohl’s?
Typically, Kohl’s does not charge a fee for returns if items are in their original, unused condition. However, for some bulky online orders, you may be responsible for return shipping costs. Always refer to Kohl’s Returns & Exchanges page for the most current fee details and exceptions.
What are the benefits of Kohl’s return policy for furniture shoppers?
Kohl’s return policy benefits furniture shoppers by offering an extended 180-day window, allowing ample time to evaluate large purchases. The convenience of in-store returns and holiday extensions provides flexibility and peace of mind, making Kohl’s an appealing choice for metropolitan consumers.
Where can I find more detailed information on Kohl’s return policy?
For comprehensive details on Kohl’s return policy, visit Kohl’s official Returns & Exchanges page. You can also read our in-depth blog post 'Kohl’s Return Policy in 2025: A Comprehensive Comparison for Furniture Shoppers' for expert insights and a detailed comparison with other major retailers. This comprehensive guide helps you decide.
Geoff Abraham
Co-founder & President of Spoken
Geoff is the co-founder and President of Spoken. He is a Dad. He holds a BA from UT Austin (Plan II) and an MBA from Stanford. Geoff has built several successful businesses, including a bicycle taxi business in San Francisco which he ran for 10 years with his wife, Mimosa. He is an executive coach, and he actively invests in seed-stage startups via The Explorer Fund.
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