I needed to have an electrical outlet installed. Also, having never done this type of installation, I hired someone with experience only to find out the bidet came with all the necessary attachments and I could have easily done it myself. All you need is a pliers and know how to shut the water off to the toilet tank. The unit works great and was significantly less than installing a full bidet. Even my doctor recommended Toto toilet seat bidets. So far, I'm very happy with my purchase.

Easy to install, and user friendly!

We really like our new apparatus. Works very well and meets our needs.

Love it, does what it is designed to do.

Updated our bidet from a 5 year old BioBidet to the KC2 Washlet, expecting it to be an upgrade but it sadly is not. Toilet lid is clunky like a hospital toilet, Not convenient to turn it on/off (hold for 5 seconds) to be energy-efficient. Disappointed but it does the job.

Love love love

Great product

Great product

Product was easy to install, but didn't turn on. Toto America customer service determined it was broken, and Home Depot accepted return. Ordered product again, and it worked immediately.

Disappointed, again

I purchased this product because my previous online order for a Kohler bidet seat arrived damaged and leaking. I bought the Toto because it had better reviews. Once again, the seat arrived damaged. The control handle is cracked. The box side was bent but did not have any holes or gouges, like the last one. It would appear that the 800lb gorilla is working at the warehouse or shipping department. Do I fix it with glue or wait another two weeks for a new product?