Beautiful clock it arrived on time and it is just as it was described I have 3 other grandfather clocks in other rooms and I usually buy the traditional style but I saw this one and just had to have it

5 Stars

Beautiful clock it arrived on time and it is just as it was described I have 3 other grandfather clocks in other rooms and I usually buy the traditional style but I saw this one and just had to have it

1 Star

I am very unhappy with this clock....it is brand new, the pendulum will not work and the hour/minute hand will not work....I have asked for help and they are not helpful at all and told to me call someone to fix it, which they will not pay for....since this clock is I expected help....I do not know how to repack it so it will not break and they will not help with that either....I am very upset and disappointed with Overstock....they just keep repeating they can not help me.....I refuse to pay for this clock that has never worked.....I do not understand their policy of not offering help....I am feeling very angry with their customer service and the pat answers I get from them..... I would not even give them one star but that is the lowest their is....before purchasing something I would ask them what happens if it does not work....so very unhappy I could just cry......The clock itself is beautiful...but buyer beware.....