Do not buy!

This product came extremely damaged. The box was so destroyed that there was no way I could return it. They were parts of the Finish missing off of at least 1/3 of the pieces and damage to the ends of multiple boards on the surface that would be showing. Whatever the styrofoam packing they use to protect it was melted in transit and adhered to the boards and was nearly impossible to remove. Unfortunately I think this is a case of you get what you pay for. If you are looking for something like this and build it yourself or go for something more expensive. The quality is very low and I don't think it would have held up long in a mud room even if the pieces came intact.

+2 more

The product itself was fine, but the assembly instructions were a joke. The paperwork had all the pieces identified with a label, but not one item in the box had any identification markings. Many of the pieces were similar, but they were all different. I am an engineer and it took me a very long time to identify the differences in the items in the box. Assembly itself was fine, but they could identify the items to correspond with the assembly instructions!!

The cardboard panel in the back distract from the attractiveness. In other words, it makes it look cheap. I put it in the garage, and it looks great there. It also came without instructions. The Wayfair tech left several holes in my wall and didn’t even attempt to fill them or clean up behind himself. It’s wasn’t my most positive experience.

Bought this hall tree to solve the shoe problem and I’m excited to have a place to put all our coats. I knew I was buying a cheaper piece of furniture so I expected the cardboard and lower quality. Still disheartening to see the flaws straight out of the box. Lots of scratches all over, bubbling paint, and imperfectionschips on both the wood and pressed particle board. The item was relatively easy to build, however I wish the boards were labeled because it got confusing.

The size of this piece was exactly what I was looking for. It arrived within 48 hours and all items were in perfect condition when I opened the box. My husband and I put this together in 2 hours so pretty easy to assemble. We did reinforce the middle seams of the back board with white furring strips because it looked a little cheap without it. We also added furring strips to the back in order to make it flush with the wall since our baseboards were taller than the allotted space from the way the pieces were cut. All in all, it took an extra 30 min and a trip to the hardware store to make it customized for where we wanted to put it in our home. For the price we could not have built something like this in our own. Very happy with it!

It’s pretty cheap but acceptable in my large closet. I personally would not want this item on open display in my home. Hardware was missing from box and took over 2 weeks to arrive after calling to request the missing pieces. If it weren’t such a hassle to return- not sure what the cost is, I would have returned it. Also, plan on the hooks being pulled out and dealing with repair. My small child pulling on a hanging coat pulled the hook out very easily.

The problem is with the quality of materials. I would gladly pay 50%, 100% or even more for a better quality that will last longer. I purchased a hall tree for $350.00 and the bench is rated to 200 lbs. How many adults in this country weigh less than 200 lbs? The hooks backing is weak and the paint in the shoe storage area is already wearing off. I'd gladly pay $500.00 or $700.00 for a much better quality product, where at least the structure and bench are made of sturdier material.

Ordering: the delivery date the site tells you isn't necessarily what the shipping company adheres to/can deliver by, so be aware that it may change as the days pass.

Great hall tree. Glad I got this 60-inch wide one instead of a thinner (38-inch) one. Heavy box, recommend using 2 people unless you're big or stubborn. It took me a couple hours to assemble by myself but I enjoy putting together furniture, so no big deal. The hardware pieces were all in one large bag, not separated out and labeled with letters or numbers. Instructions are photos only, no captions or written directions. Again, I enjoy assembling furniture but if you don't, that might be annoying. This hall tree has so much space for shoes, the hooks actually have 2 hooks on them so you get double the hanging power, and you can easily fit baskets above. This entire hall tree was such a headache saver when I hosted Christmas, jackets all around my house drive me crazy. Very happy with this purchase.

For being made of cheap particle board, this is a great piece. Looks just like photos and contains all the appropriate slots for shoes, a bench that holds even a 250 lb person to put your shoes on. The shoe slots were 1 disappointment because they are just a couple long sheets that cross cross with each other so you cannot customize that area or make one area larger for boots etc.