Product received at 7pm on a Friday last delivery of the day. Luckily the spa movers we hired were able to come up that night and move it from our driveway to the decking in the back side yard. So we set it in place and the next morning filled it up while removing all the protective film on each board of all the panels.That's when we saw some damage issues with some exterior panels and one inside panel bracing as well. Plus there was damage to the steps.

I've had my new hot tub for about a month and I AM IN LOVE. I've been using it at least once a day. The SplashBlaze customer service said the lead time on the Infinity hot tub was 3-4 weeks but it arrived in just two! I was ready for a terrible delivery experience but am happy to say that it was ok. The trucking company did not give me any notice ahead of time before delivery so I refused the delivery because I was away at work and told them to bring it back the next day when I could be home to receive it. They did and the helpful delivery person brought along a motorized dolly which made it a breeze to get the hot tub up my driveway. I got my electric guy to come and setup. My first day getting to use the tub was a hot 90 degree day so I had set the tub to 85 degrees and am elated to say that "hot" tubbing in the summer is AMAZING. The manual says you can set the hot tub as low as 80, but I have found 85 is great for hot day soaks. Other things I love about my new hot tub:

Comfortable seating

Easily fits 5-6 people. Very comfortable and relaxing, I never want to get out of ours! Shipped quick and we completed setting it up in less than 3 days.

Plenty of jets

Has plenty of jets of differing size. Good for my back pain. I would say enough room for 5 to sit comfortably.

Happyspacustomer

Have had our spa for about 2 months. Really enjoy using and ease of maintaining. Super easy to maneuver as well, we decided to move to other side of our patio after initial placement for better sun. Very happy.

Quality Products

We received excellent Superior customer service , fast shipping , Would recommend MyHomeGymUSA for your fitness & relaxation needs !

had to replace control panel would not work out of box ,nothing in instructions on jet operation , cant turn off water feature without turning off pump to jets,,Bluetooth code behind side panel not found anywhere in papers that came with spa, if it wasn't so much work i would return to store ,price point a little less than some other spas but u cant return it to store when it doesn't met expectations even after doing a lot of shopping i made a mistake trying to save a little money ,i recommend a local dealer with knowledge of this type of products PAY MORE AND ENJOY YOUR SPA

great spa!

This is our first ever above ground spa (previously had an in ground pool/spa), so i dont know how it compares to something else. But, i love it! I have neck and back issues, which is why i *needed* a spa, and the jets hit my neck and shoulders wonderfully! I feel like its good pressure, perhaps too hard for some but the high powered jets are adjustable to turn up or down. The bluetooth stereo works great and connected immediately. There is a choice of several colors in the LED lamp, which is nice ambience. The waterfall feature can be turned up or down and is soothing. The water coloumn feature, we disabled it because it was like a vegas water show (see pics). We disabled it before we understood how to use the knobs, im sure it could be turned on and turned way down. I absolutely do recommend this spa for someone who needs something affordable and enjoyable. Again, i cant compare it to a different above ground spa, but its everything i wanted and feels comparable to the expensive brands we looked at in person. I know its risky buying a spa unseen, but for the low price, i think its as good as can be! Now, heres some things that could be seen as negative… 1) the user manual isnt very thorough, and theres virtually no info on the web regarding this spa. My husband is an electrician so did the wiring and hook up himself, and had no diagrams to go off, he said that was tough. Im sharing some pictures of the “insides” which will hopefully be a help to someone. 2) the dual loungers are great, but when two of us are in, it is a little bit tight so a game of footsie occurs. Im 5’6”, hubby is 6’2”. I cant imagine more than 3 adults could be comfortable in this spa at once, it would be quite intimate. Though, water level hits perfectly to be fully immersed or shoulders out comfortably when a cooling break is needed. 3) the two pumps are nice, but some can only be used while others are on or off. That means that if a person in the lounger doesnt want jets on, the person in a seat cant have jets on either. Likewise, in one of the loungers, the neck and back jets cant be on at the same time, thats frustrating. (That could be and robabpy is connected to the water feature we disabled though) 4) the outer cabinet came scratched and dented pretty significantly, a large break to the outer shell on yhe inside, and the cover came with a large gouge. Im sure those happened by the delivery company. Otherwise, the delivery itself was great and despite being “curbside”, the friendly guy wheeled it all the way in the backyard for us; and took record and receipt to confirm the damages. I called customer service at customer support, and theyd be happy to send someone out to pick up and return the spa, which we didnt want to do, so we made some repairs ourself, not a huge deal. Also, the panels are very difficult to remove and reinstall, hopefully we wont have to do that often! Overall, we love the spa and have used it everday since weve had it which is why it gets 5 stars from us. The included steps and cover are very nice (despite the gouge in the cover) Also, the controls are very simple, maybe too simple, seems pretty low tech, but simple is certainly better than complicated! Oh no, i took tons of pics for you but turns out i can only add one photo, so im going to try to be most useful and add a picture of the insides since it doesnt exist elsewhere on the web. The spa is exactly as pictured. When filled with water, the white acrylic shows the water very blue, which is lovely. The white has very sparse and light grey marble, overall i would call ot white, not marble. The shell is a very dark grey, as is the cover and the steps. Its very attractive. Spa took less than an hour to fill and only a few hours to heat to 104° which was very surprising because it was 35° outside!

Relaxation awaits!

Cannot express how much enjoying the wellness benefits from using my new spa! Sleeping better, aches and pains better especially with chronic back and neck pain. Great price, works amazing! Very comfortable and spacious.

Comfortable Spa

Have used the spa about 7 or 8 times now. It's very comfortable and has plenty of adjustable jets. My wife and I can both use the loungers at the same time which is a nice feature. Overall, I'm very pleased. Thank you.

Great for Arthritis

Great for Rheumatoid Arthritis! I did research for days. This was the best for the price. Easy to keep water stabilized. Delivery was awesome.

Excellent

Absolutely great machine. Features are great, set up smooth and easy to maintain overall. RELAXING! highly recommend. Thank you, Luxury Spas!

I would recommend.

Enjoying use of our new family toy. Was worried about having room to stretch in lounger being over 6' feet tall but no issues, comfortable and plenty of room. Easy to assemble after getting into desired location, so have plenty of help with that step of installation!

Definite good buy

This hot tub is so great for the price. Have had running now for little over a month and can't say enough about how much enjoy using it, almost daily. Lounge seats are great. Easy weekend project to get set up. Price is on point as well as service rendered from company with a few questions along the way.

hot tub 5 star

Great hot tub. Pleased with features and ease of use with filter and controls. Very comfortable and so relaxing. Don't procrastinate, we wish would have bought a lot sooner. Worth every minute we spent getting the new patio space built for it!

Great tub

Great tub for my Airbnb. So far working great. I find that it is easy to clean. Electric bill has not changed too much,. Holding up with steady weekly use, easy for guest to work controls without worry of damage or misuse. Well pleased with my purchase.

Great for Arthritis

Great for Rheumatoid Arthritis! I did research for days. This was the best for the price. Easy to keep water stabilized. Delivery was awesome.

Good decision!

Absolutely relaxing and therapeutic. So glad we decided on the larger model. Great jet power and works amazing overall. Only downside is now we want one at our primary residence, great choice! Thank you!

Great hot tub. Pleased with features and ease of use with filter and controls. Very comfortable and so relaxing. Don't procrastinate, we wish would have bought a lot sooner. Worth every minute we spent getting the new patio space built for it!

hot tub 5 star

Great tub for my Airbnb. So far working great. I find that it is easy to clean. Electric bill has not changed too much,. Holding up with steady weekly use, easy for guest to work controls without worry of damage or misuse. Well pleased with my purchase.