Really bad customer service

The product was unclear on what was included so I add an item that was already included . When I went to return it they refused to allow me to

Very beautiful hood

Glad I had my uncle to help assemble this, you do need to cut the chimney to size. Looks amazing though!

It is so pretty and a wonderful focal point in my kitchen. I only wish it was a little quieter when running.

Range Hood review

The previous reviews that state installation was simple, must have been installing this de novo. I had to replace an old range hood and it was not simple. The Zline is good looking and high quality but not at all flexible and the directions leave something to be desired for the novice. Screw holes do not always line up right. The chimney is one size so if it is too long for the position you have to cut it. Our current flew is 6" so I had to get parts to connect to the 8" openings, once I determined the ventilation was adequate and not reduced significantly. We have the 36 inch model. The controls are on the in side side of the hood rather than the front so you have to reach in to get them. Not terribly hard to do but cold be more convenient. All in all, I would buy it again because of the looks and functionality but with the above caveats

Beautiful!! We LOVE it!

Only received part of the order.

I only received part of the order. Lowe's shows the order as "completed". They told me to call Zline?!?! I bought this from Lowe's, they should handle this!!! I am VERY dissatisfied!!!

Poor service

Good product but warranty is parts only and you must convince zline of the need for replacement. May or may not send the correct part and are very quick to void warranty if not installed correctly. Would not have purchased if I had known.

Great price. easy to install. Perfect for our kitchen

Great, but needs extension

Piece is beautiful. Oddly, this piece does not have an available chimney extension option, for use with a tall ceiling. Considering this is from the pro series, this seems oddy by Z-line. Otherwise I'd have given it 5 stars. We purchased it and did some carpentry modification, but should not have been necessary.

Love the Copper look, This Item will enhance my kitchen, making it a focal point and discussions factor. Friends and family have already commented on the beauty of range hood. Zline products are amazing and Overstock not a bad price.

5 Stars

Love the Copper look, This Item will enhance my kitchen, making it a focal point and discussions factor. Friends and family have already commented on the beauty of range hood. Zline products are amazing and Overstock not a bad price.

Beautiful and a great price

Best customer service EVER..

I bought the designer series hood for over the stove and it came all boxed up (very well I may add) complete and intact. Well I put it up, instructions were great, looked good on wall and only thing left to do was cut the crown cap… Well I cut it wrong,ruining the piece. Not a good day for me. I emailed customer service and the service rep Sandi came to my rescue with a new crown for me, and to boot she and her company gave it to me for free.. Thank you Sandi for coming to my rescue, the misses here at home loves her new completed hood.Thank you for the great service

Gorgeous Copper Wall-Mounted Range Hood

I absolutely love this range hood, it is better than what I expected. It made such a great difference in my kitchen. I would absolutely buy it again and recommend it. The quality is amazing.

ZLINE is the best!!!!

I received my hood and discovered a dent. I contacted zline and they responded immediately to let me know they would replace it with absolutely zero hassle. I talked with Katherine Simmons a representative for Zline on the phone and she was as helpful as she could possibly be. I would put ZLine on top of the TOP as far as customer service. Service like theirs is almost nonexistant in 2023!

Great looking hood!

Great looking hood and relatively easy to install. Had just one issue with a cracked plastic fan shroud but the company made it right by shipping a replacement promptly. We got a good sale price too. Good service great product

Great hood, classic look

Great grange hood, classic styling. Relatively easy instal! Powerful fans, I’m really happy cooking underneath this, lights are bright as well!

Stunning

Fit was perfect quality of metal was very good. It was a great deal for the product

5 Stars

Fit was perfect quality of metal was very good. It was a great deal for the product