I recently bought the newest version of the hello baby monitor. My older one that I got for my baby shower the monitor stopped working but the camera still worked. I loved the old version but was excited for the new version and had planned on keeping the old camera to connect with the new one. However I couldn’t connect it to the new monitor so I reached out to customer service for help. They replied in less than 24 hours. I gave them all of my information and they informed me the old camera is. Different version as well and will not connect with the new model monitor. The old camera started to have some issues where it would occasionally lose connection to the monitor and sometimes would not turn left and right. Which wasn’t as issue because I had it positioned where I could see the whole crib. But since I had these issues customer service graciously sent me ANOTHER new model monitor AND camera. They were extremely kind and responsive in a timely manner. The new model is such an upgrade! I loved the first one and I love this one even better! I can walk around my yard and do yard work and both the old and new monitor stays connected. I also have a 3000sq ft home and can go anywhere and still be connected. The picture is great, great quality in both day and night mode. It holds battery very well and I love that it has an eco mode where you can decide if you want it to turn on for the slightest of sounds or for loud sounds only and then after a few moments of silence it goes back off to eco mode. This saved me also being a new mom and keeping me from running in there anytime my baby made a noise while he was asleep. I’ve recommended this camera to all my friends. I also love that it’s not connected to the WiFi so only I can see it in the monitor and if for some reason the WiFi went out I could still use the monitor. I also love that if the camera disconnects for whatever reason it will beep to let you know. Seeing as my house is on the larger side and my baby sleeps on the other side than me this has come in handy a few times when we lost power at night and woke me up to let me know I need to pay more attention while I’m sleeping. Lon story short. Get the camera and monitor. They are amazing and the customer service is as well! Also it doesn’t cost an arm and a leg and still gives me a piece of mind behind able to check in my son.

I've used a bunch of monitors. This is our 3rd monitor we've had for our kids. Our 1st monitor quit on us, my daughter hid the 2nd monitor for 3 months, so we ordered the Hello Baby one. I've also used other monitors as a nanny, baby sitter and watching my neices and nephews. This is by far my favorite.The settings setup I wish had the volume button on the field instead of in the menu, but that is a minor inconvenience at most. I also wish it was in color at night, but again, a minor inconvenience based on preference.The sound is great, the camera movement is smooth and easy to adjust by small increments, and the range of movement is phenomenal. We got a replacement camera to put in our nursery and it came with the gear to attach it to the wall which was much appreciated. The plastic piece that holds it to the wall is awesome - much better than just hanging on a screw like our old monitors. The fit is tight and not easy to jiggle, even when the cord is tugged. I will say the cord is a little shorter than I would have liked it to be, but that is only because of the frustrating placement of the plugs in our nursery. The image is clear and easy to make out even at night.The pairing for a second camera is incredibly simple and straightforward. The distance it reaches between monitor screen and camera is incredible and I can go across our circle to our neighbors across the street and with the antenna up, in their doorway, I can still see without the image cutting out with the camera at the back of the house.I have bought very little from Hello Baby because I am pretty brand loyal and I started with another brand for our daughter and just stayed with them. But I am definitely going to be buying more for the next baby from Hello Baby. Their customer service was amazing and very responsive. When I let them know I was having trouble finding the right replacement camera, they went on Babyz Corner themselves, found me the right one, emailed me the link, a discount code and handled the shipping since I am nearing my due date. It was supposed to be here in another week or so according to the estimate. It was a huge stressor off of us. Great company, great customer service, and awesome product. I gave 5 stars with the small cons because others may not like those "downsides", but they are not a big deal for us. I hope this helped anyone looking for details to make a decision. I have already recommended this to other friends multiple times.

Cumple lo que promete y es muy sencillo de usar

Honestly, this monitor is incredible. We had the infant optics which broke after about a year, and I didn’t want to spend that much again. This monitor is not only less than half the price, it is SO much better.The light on the camera itself is so much dimmer which was one of my gripes with infant optics, I felt like the little green light on that camera was so bright that it kept my baby awake longer.The screen on this monitor is so nice and big and it holds a charge for as long as I need it to.With the infant optics we would constantly get a “signal lost” message, we have never had any issue with that with this monitor.It also was incredibly easy to set up; literally you just plug it in and that’s it, I did not need to even look at the manual.I could not be happier with this monitor, I wish I had gotten it from the start. Less money does not mean lesser quality. So unbelievably happy with this!

La cámara y monitor, se ven de una calidad normal, la visión nocturna y las funciones de sonido, movimiento de la cámara, temperatura y calidad de imagen son normales, el detalle de funcionalidad que NO me gustó y es por lo cual decidi comprar una camara, es que la camara no es inalámbrica, tiene que estar conectada el 100% del tiempo, lo que es re-cargable es solo el monitor. Por esta razón no me funcionó para lo que yo necesitaba de una cámara.

La cámara funciona muy bien y el monitor también. No dura mucho la pila del monitor pero tampoco es que tenga que estar conectado siempre. La imagen es clara. Lo único mejorable es que la imagen está muy de cerca, hay que alejar un poco la cámara para tener una visión más amplia.