Shedding beyond what's normal - will BB & B do something?

I absolutely fell in love with the vibrant color and design of this red rug, which I ordered in April in the 8'x8' round for my living room. Shipping/delivery were perfect. I took other comments to heart that it would stop shedding after a while, but it's gotten worse over time and broke my Miele upright vacuum. It isn't possible to vacuum the strings of wool that come out of this rug. Strangely, I also purchased the 2'x3' version for an entrance and it's fine. Something's wrong with this large rug and I'd like Bed Bath & Beyond to replace it, credit me or recommend something else. I have another Safavieh wool rug bought many years ago that still looks gorgeous, so I assumed this would be the same. Please be cautious before ordering this.

versatile rug

I purchased the blue/ivory rug for a bedroom. We unrolled it in the kitchen to check it. After looking at it in the space, we decided to put it under a new light colored table. It provides a nice contrast to the wood floor& brightens the room.

Great rug for price. Yes people it’s wool. It will shed probably for 6 months I’m sure. You will be emptying your vacuum a lot. It has stopped up my roomba that self empties several times. Be prepared. But it’s still a great area rug. I would definitely buy it again.

5 Stars

Great rug for price. Yes people it's wool. It will shed probably for 6 months I'm sure. You will be emptying your vacuum a lot. It has stopped up my roomba that self empties several times. Be prepared. But it's still a great area rug. I would definitely buy it again.

Holds up well!

This rug is a very high quality rug. It looks great in my living room. Vacuum often and it holds up to that and all the foot traffic. I've had this rug for over a year and it still looks as great as it did upon delivery.

Great rug. I have purchased this rug before %26 literally wore it out. So I bought another from you.

I purchased the 6’ x 6’ Safavieh Handmade Soho Aloisa Roses N.Z. Wool Rug and I am sadly very disappointed. The rug shed endlessly and actually appear to change color from the rich chocolate brown with red rose patterns to a tangled mess that looks like it has been under tough wear for over 10 years. I discarded after 3 months …. Wasted money. I do not recommend this rug!

2 Stars

I purchased the 6' x 6' Safavieh Handmade Soho Aloisa Roses N.Z. Wool Rug and I am sadly very disappointed. The rug shed endlessly and actually appear to change color from the rich chocolate brown with red rose patterns to a tangled mess that looks like it has been under tough wear for over 10 years. I discarded after 3 months .... Wasted money. I do not recommend this rug!

This is the second time that I have ordered this rug. I had the first one for 4 years and it looked brand new before my puppy ate part of it. This second one is just as beautiful and great quality also.

5 Stars

This is the second time that I have ordered this rug. I had the first one for 4 years and it looked brand new before my puppy ate part of it. This second one is just as beautiful and great quality also.

just as beautiful in person

The rug is thick and the color is wonderful. The...

The rug is thick and the color is wonderful. The color is not overpowering but warm. I am going to buy a matching rug to go with it.

Beautiful rug!

Love this rug! I have had it for awhile now and it has held up really well. It is in our kitchen so it gets a lot of traffic.

I bought the brown version of this for my home office; the color is a nice neutral. The rug sheds got a while, especially if you have a chair that rolls, but after a while the shedding stops.

4 Stars

I bought the brown version of this for my home office; the color is a nice neutral. The rug sheds got a while, especially if you have a chair that rolls, but after a while the shedding stops.

A waste of money

This rug is poorly made. It sheds continously, despite vacuuming everyday. I did not return it because I did not want to incur an additioal expense after already wasting money. I would not recommend.

Thick, heavy, and well made.

5 Stars

Thick, heavy, and well made.

BEAUTIFUL

Nice quality rug. You won't be disappointed.

The rug itself is beautiful, but it came with a strong musty smell. I'm having to have it cleaned- hopefully, that will take care of the smell and I can enjoy this beautiful rug.