We are very pleased with this faucet. It looks nice, and it performs very well!

Works great. Looks amazing. I do wish the hot and cold directions were labeled (or had red and blue dots like other similar faucets) because I'm still not used to this newer style and I find myself getting them mixed up.

The sprayer button sticks

We've had this faucet a couple of years and it worked fine for about a month and then the buttons started sticking. If we use the spray the button sticks and has to be pried out with a knife. Way too much money for it to not work properly. Very dissapointed.

Worked for a year

The faucet worked fine for about a year and then the buttons started sticking and now its stuck on spray mode permanently. Worth spending a little more money for a better brand because you’ll have to buy a new faucet within a few years

Faucet works fine, but why include semi rigid plastic supply...

Faucet works fine, but why include semi rigid plastic supply lines? Braided or rubber would seem to be a much better choice as you cannot loop these supply line hardly at all and they are made plenty long to allow for different shut off locations.

Very nice faucet. I am not of fan of the...

Very nice faucet. I am not of fan of the flex lines that go to the water supply, they are plastic. Not a fan of how the nozzle stores in the neck.

4yr old Button sticks and now it doesn’t work...

I do love this faucet, the style and look is beautiful. It has always functioned as needed until recently when the button started sticking and now there is no water passing through. Hoping it was an easy fix, I’m mechanically inclined. Cleaned it out and still can’t get water flowing. Yes water is functioning. with head removed, the water comes out of the hose

This faucet was better than I expected. It is sharp...

This faucet was better than I expected. It is sharp looking and works better than a regular faucet. I would say that this is very much worth the money. I would but it again and recommend it to friends.

The Drip

Bought this faucet 5 years ago, now we have the drip. Unfortunately I threw away the receipt so no warranty for me. Gonna try a different product and make sure I keep the receipt this time.DDB

This faucet is everything we expected. The purchase and shipment...

This faucet is everything we expected. The purchase and shipment of this item went seamlessly. And its installation was easy enough. We love its appearance.

Defective Faucet Head

I had a plumber professionally install this faucet. There were some other things that needed to be done in the kitchen, so I just had him install this while he was there. When he was installing the faucet head, it got stuck on the shower setting and would not go back to the stream. The shower button eventually released on its own. Fast forward about 8 months and now it is stuck on shower again and has been for days. I can't get the button to release.

The Warranty states the faucet was 100% tested. It...

The Warranty states the faucet was 100% tested. It is a false statement. After installation, the Hot water side had no water flow. When the hose is back flushed, a big junk of plastic came out of the hose. It's apparent that the debris was the junks from the hose and fitting assembly. They did not flush the hose or tested the assembly. Untrustworthy manufacturing.

There are much better faucets out there!

I bought this for my new house that was finished in October of this year. Now after less than two months the faucet has developed an occasional drip after being shut off overnight. It does stop after the water is turned on and then off but starts again a few hours later. The sprayer head is extremely difficult to reseat in the spout, it requires being in the exact position to get it to retract fully. This design flaw makes for too much fiddling in a busy kitchen! All in all I wish I had done more studying before I bought this one.

Disappointed twice

The first faucet we purchased had a defective cartridge right out of the box and wouldn't flow hot water. After returning the first, the second leaks out of the handle. Poor quality internal parts.

several little issues, not worth the price

Install process was fine, finish is good, rustic bronze matches (or very close to) "oil rubbed bronze" finishes from other manufacturers. This was one of the few 'dark bronze' kitchen faucets in stock at our Home Depot, so not a ton of options.

Spend the extra $20 and get one of the magnetic return faucets. This one drips out of the box and...

Spend the extra $20 and get one of the magnetic return faucets. This one drips out of the box and is a pain to get to return to where it’s supposed to on the neck of the faucet.

Not as well made as I had hoped. It’s beautiful but the pull down faucet doesn’t go back in as easily and smoothly as my last one. It seems less solid... the soap pump and the faucet itself.

It Leaks?

I am in love with the look of this faucet. However I have a few issues with it and can not find a number to call to see if this is normal. Installed it a month ago. When running water on the stream it has a leak on the back of the head of the faucet. Hard to explain, but as the stream in coming downn another drip comes down also on the back of the head, is this normal? Also when we tested the retractable head in the store it moved right back into place. When we installed it now we have a small silver area that shows and we have to align it perfectly in order to get rid of the silver spot? Is this normal. Can someone advise me if I should just return it or if this is normal to this faucet.

Terrible

This was alright at first. It has two flow buttons. One stopped working within a few weeks so I returned it and got a new one thinking it was just a one off situation. And now the button gets stuck all the time and I have to use a small knife to get it unstuck. Not to mention the pull down doesn’t easily go back to the normal position, you have to finagle it to get it back in. Don’t buy this.

I was expecting a better quality for the cost. When you pull down the hose it’s doesn’t go back e...

I was expecting a better quality for the cost. When you pull down the hose it’s doesn’t go back easily. I’ll never buy another.