Greatest service and support from Andy at plumbingwholesaler

Excellent service and support and top quality product!

Steamy heat on cold days

Love this steam unit, we have 9 ft ceilings so went with the next bigger size, perfect! It fills the shower enclosure with steam so well you can’t the walls.

Works extremely well

Bought as a replacement unit. Works extremely well. Be careful to match size to the space intended for use!!!

the best in the industry coming from somebody who knows what a good product should be

I am a self made multimillionnaire and I OWN THREE MULTI MILLION DOLLARS HOMES IN FLORIDA. ALL MY HOMES HAVE A THERMASOL unit. my oldest propertyIboughtin 1990 which is thirty years ago and still have the same unit that I just sent for cleaning and repair and is stilll going strong .my two newer houses have also thermasol units and they are working very well I sentover the years 3 of the units for service it was perfectly done and it was so easy to remove the units and send it that I did it myself.the customer service department is excellent and deserve praises they are patient and take all the time necessary to explainto a difficult customer like me exactly what to do. I recommend this excellent american made product to every intelligent home owner . last timei called the customer service department and kept the lady on the phone for a good 10 to 15 minutes she not only was very patient with me but she even sent me a bottle of organiccent to use free of charge.for the smart home owner who really want an old and very reliable product for a steam shower buy thermasol generators for your steam shower

Not Reliable - Pain to have serviced

My first unit failed with a no water error code. To have it serviced you need to have to remove the unit and send it to Texas (You pay to have it shipped and returned) The "repaired" unit failed shortly after reinstall with the same error code. This time they shipped a replacement unit up (they paid for shipment this time). The replacement unit just failed and they informed me I have to send it down for repair (on my dime). If you are uncomfortable removing this unit yourself (you will need to have some plumbing experience) then you will also have to hire somebody to do this for you.when it works, it's great but I would definitely not buy one of these again.

More time repairing than using

I have had this unit for several years.I have replaced parts, sent it back to be serviced twice, once for a complete short in the wiring. I have tried to get customer service to help trouble shoot the unit, and help me fix it... their answer to the life warrantee is to send it back to the factory for repair, and I pay for shipping. When it works, I like it a lot.

Ultimate relaxation device.

Best investment in my remodel.

purchased the machine 3 years ago

My husband is in construction and it is a wonderful way to relax his sore muscles. Love it love it! best gift I could have bought him.

Amazing experience

This Steam experience is the Bugatti of steam! From the therma touch user pad, Bluetooth, internet and wi/fi for music. The LED lighting was very cool!! But the always ready endless supply of steam within seconds of turning it on is definitely a huge Plus. In my opinion, there is no better unit out there for us!

Love my thermasol steam room

Love my Thermasol steam shower, the thermatouch control is intuitive and full of features.

Quality and Reliability

I'm a Real Estate agent in the Calabasas, CA area. I visit and sell many high-end properties. I was in the market to buy a steam shower and have it installed in my new MBR bath. After noticing most of the homes I was visiting had a Thermasol unit so I decided to buy one. I absolutely love it! I have never had any issues whatsoever it's truly the best! Other friends that have purchased other brands have had their share of problems. I would only go with a Thermasol steam unit in any house I live in. My plummer said Thermasol is the best built and he was right!

Five Stars

Love my Thermasol! Best on the market. I've had another brand and Thermasol steams more, and much quieter.

We are thoroughly enjoying our steam shower.

We are thoroughly enjoying our steam shower. The unit heats quickly and is solidly built. Maybe more literature would be helpful - such as the meaning of error codes on the control.