Don't believe what Brianna says, works the warehou

The product came in damaged and I was told that the order would be reduced 15%, a week later I've heard nothing.

Site showed that they had 30 boxes, went to get 1 box and they couldn’t find them. Guy said they didn’t have any. He said to order them online. I ordered them online, came back 2 hours later and they were there.

Order extras

Ok quality. Easy to trim. Ordered extyra as a good number will come damaged and you'll be returning them.

SAHARA CEILING TILE

Yes, indeed you met my expectations and more. It worked like a charm.

Installed product looks great. But be ready for lots of work time with cutting and dressing perimeter pieces. The inside material doesn't cut or work well. Rigidity comes with outer layers. Use sharp razor blade (replacing often) with cutting perimeter reveal edge. Cut face then side edge. Clean out debris. Use vac to remove dust and particles. Then plan to paint ALL cut edges. I used B-I-N for fast drying.

Lowes team was awesome!!

Product packed and shipped poorly from mfr... and the mfr knows the issue. Corners are not protected enough.

You find out how good a vendor really is when there is a problem

this was probably a peewee order… I had a tight delivery window. initially we had some misalignment around delivery schedules but we worked it out - the team doing support and chat were great… the chat system seems to keep track of who has been chatting with the customer most recently and the chat history so I did not have to explain everything multiple times… people got on the case - it was a consistent customer facing experience.

The ceiling tiles matched perfectly to previous. Easy to install. Great service at Home Depot. Highly recommend.

Excellent service

Excellent service. Especially from the manager

Check for gauges and scrapes on sides of cases be.

Did one room last year and ordered 8 cases to finish 2 more rooms. Easy to work with these tiles.

Sahara 2x2

Ordering and shipping was simple and easy. Delivery was scheduled well in advance and the offloading was very quick with the pallet placed conveniently in my garage. The only issue I had was that because there was only three (3) cartons on the top row (I ordered 15 so they were stacked four high) there shrink wrap didn't keep the cartons totally secure and the thin plastic on those top three was loose. When I inspected the top tile in those cartons there was some very minor damage in the one corner of two of the tiles. Not a big issue as the tile is non-directional and I will use those tile for border cuts. Overall we selected a tile that you would find at a big box store, the price was right and the shipping ended up being free because of the quantity. A win-win-win! Thanks for allowing us residential customers access to these products.

We replaced 44 tiles and the Armstrong Tiles worked perfectly. Glad we bought them.

Smells and damaged

After two delays in shipping my tiles arrived damaged. They have an awful chemical smell and it has been over 24 hours.

Very easy to install and very good quality.

awsome, really good i keep using these ones

Overall good experience.

Delivery was prompt and professional. The only complaint I have is the way the ceiling tiles were packaged for delivery. They were placed on a pallet woth no protection from the pallet. This resulted in the bottom tiles arriving damaged from the pallet. I'll have to inform anyone that I recommend buying from you, that they will receive damaged product.

very flimsy, most of them were broken or broke just coming out of the box. The lack of texture did not keep them together.

Have to be very careful cutting them they are brittle.

A great alternative to the random texture dated tiles. An all white color with a rough texture that gives a matt finish. This tile is a nice way to brighten up a room. Easy to cut and install.

great match

I bought these to replace some 10 year old water damaged tiles. I was pleasantly surprised that I could find the exact tiles.