Overall it's well made, but something about the back doesn't work for me. The upper back is further forward than the lower back, so there's not much lumbar support and it can get uncomfortable after an hour or so

Just what everyone else says! A perfect lil chair. Great looking, comfy, easy to assemble, smooth operations! I ordered the blue its not as muted in person as it is in the photos, so the color is great!

Love this chair!

Better than my last chair.

I've had this chair for over a year and a half, and have used it for at least 2 hours every day. The seat cushion has for the most part has continued to stay comfortable. The only issues I've had since is that the hydraulic very slowly will start to go down over time. The biggest issue I've had is that the wood around the bolt insert may have cracked so it is now pretty squeaky.

I was so disappointed with this chair. It is very uncomfortable to sit in for the day. I got this specifically for the cushion, thinking it would be better from a mattress company, but the cushion falls flat instantly and doesn’t offer any support. It’s not ergonomic, it’s not functional, it’s not comfortable. And every time I sit in it, it starts to roll away. Overall it looks cute but I’ve been regretting it since day one and can’t wait until I can get something else.

It looks really nice! Was easy to assemble and is fairly comfortable! I have had this for 3 years now and have used it extensively during the pandemic, with no issues. It’s probably not as comfortable as some ergonomic office chairs but works fine for me. I like to sit cross cross at times or pull my legs up and the width of the seat allows for that.

This chair has a nice look and size is great for me (I am 5ft 5). That seat cushion however, is a major disappointment and has already lost it's cushion after just 2 weeks. I am not a large or heavy person and literally the seat cushion is almost completely flat. Now feeling as though I have backpain and am uncomfortable. I bought because of the Serta seat cushion.......beware before buying for comfort.

My teen daughter picked this out for her desk in the lilac color. Very hip, pinkish color. It is very comfortable and substantial for an office chair without being enormous (you can still push it in under a desk and it won't take up too much room). The stitching was fine, I was nervous after reading other reviews. Not the highest quality sewing, but fine for this purpose. Will buy another for my older son who also found it comfortable (he's 5'7"). The back is short, but I think that's fine for a task chair.

LOVE the chair. It's suuuuuuuper comfy, rolls well, fits my space perfectly. The back height is really nice; I can roll it under my desk when I raise it to a standing desk.

I’ve had this chair for quite a while now, and while it is comfortable, I took a couple stars off for a couple of reasons 1- The cushion is not very cushiony (for lack of a better way to put that). I would expect it to be a little sturdier in the phone for a Serta product. 2- The hydraulics are not very strong, and I have to re-raise it all the time, even though I didn’t actually lower it. So that’s kind of annoying.

I love this chair! Had to quickly set up a home work space (shout out to COVID), and was looking for a cozy/comfy chair that could withstand long days of sitting in front of a computer. It was super easy to assemble and looks exactly as pictured. After working from home for a week using a dining room chair, this chair was an absolute godsend, and my productivity increased significantly. Long hours and working from home can be rough, but it's a lot better when you're comfortable!!

Im an online ESL teacher and spend a lot of time at my desk. This chair is really comfortable and super easy to put together. The package did not include chair feet but only wheels. Not worth losing a star but if you are expecting the option it might not be included. (I think different colors might, not sure why mine didnt.) You also might need an additional cushion depending on how far you sit back. The chair is a bit deeper and wider than your average office chair.

All in all it is ok but one serious flaw with the bottom cushion makes the chair ridiculous. The bottom cushion is about 5 inches too deep. It sticks out off of the front of the chair. Not like in the pictures at all. Chair was too cheap to warrant disassembling and sending back. I unzipped the cover, took out the foam padding and cut off about 5 or 6 inches off the back. Stupid but looks better than it did. Somebody in the manufacturing of this chair is messing up because it fits correctly in the pictures. Its like they're mating the wrong cushion with the chair at packaging.

I am short and the chair did not go low enough for me to put my feet flat on the floor. I took the rollers off and put the felt pad feet in and now it is the right height. I did not need the rollers anyway as I have hard wood floors which are not recommended for rolling chairs. Also, I thought the seat was too hard. After unzipping the cushion, I took out the innersprings and added more foam. Perfect. The chair is the style I was looking for so I am happy now after a few adjustments.

Good Buy

This chair is just what i expected, but I am a little disappointed in the color. Of course, the name is grey, the picture looks more of a blue grey.This chair is just what I was looking for to fit into my living area. I need a pillow behind me when working on my computer, but the pillow stays in place and I am short. My problem is I really like the Hayneedle selection of products, but they will not deliver to my to my address as it is an RV Park. This is my permanent home and this is common in South Texas. Fed-Ex and the US Post Office deliver here on a regular basis. This would only take a little effort on the part of the customer service to comfirm that they would make this delivery. I order on line on a regular basis because I am a senior citizen and do not go out shopping very often. I believe Hayneedle is by-passing many customers.