Arms don't tilt or fit under my desk.

This chair is as advertised BUT the arms prevent me from getting close to my desk. The arms don't tilt and push me away from the desk.

The seat in this chair is awesome! It’s really comfortable to sit for long work hours. The recline feature is also phenomenal to sit back and relax with feet up. Assembly was a little tricky. One set of screw holes had been covered by the under seat protective dust cloth., so it looked like the pre-drilled holes had been forgotten. And attaching the seat to the back is a two person job. The only (major) problem with the chair is there is no lumbar support adjustment and the factory setting is too low. For me, I don’t sit in the chair at the proper angle where my back touches the chair. I was able to correct this with a Purple lumbar cushion, but the chair is so large that the strap doesn’t fit around it. I love the chair and all the hard work to assemble it was worth it. I just wish it had adjustable lumbar.

Awful

The chair is lopsided and it makes a popping noise when I sit down.

Nice but won’t keep

Assembly not too difficult but some parts are hard to fit together - one element cracked

Was not the size advertised and arrived missing parts.

Not designed for Big and Tall people

This chair is just too narrow for an adult. The padding is great but the seat is too narrow and short, nothing about the dimensions of the seat is meant for "big and tall" people. The armrests have a painful hard point that digs into your legs.

Nice and comfy

It is a older style than my other 2 but just as nice.

A great office chair

This is my 3rd Serta office chair

Leather cooling gel memory foam chair

Really comfortable chair at a great value.

This chair was posted as able to hold 400 lbs., but while putting it together, the chair indicated 350 lbs. Very disappointed in that misinformation. Putting it together was okay; no problems, except had to struggle a bit to get the arm holes to line up in order to put the screw in. Disappointed in the lack of comfort in this chair. I've had it almost 3 months and it feels as if there is no padding. The seat depth is too short for a tall person, making it tiring to sit for long. It is supposed to tilt, but I have to physically hold it back in a lean position, as it won't stay there or let you rock. Overall, it is okay but not worth $285!!! You might want to purchase a different chair. ALSO, the photo on the website shows this chair a rich brown color, but it is black, and not nearly and pretty.

love it

love it! I am a big guy and this chair is perfect!!!!

NEVER, EVER BUY LAZY BOY!!!!!!!

I BOUGHT A HIGH BACK EXECUTIVE MADE BY LAZY BOY THAT DID NOT LAST 6 MONTHS. UNTIL THIS PROVES DIFFERENTLY I WILL ASSUME THIS IS A COMMON CHAIR WITH ALL OF THE POOR DETAILS LAZY BOY HAS. !!!!!!

No Ergonomics, little comfort, keep looking!

I was hoping for so much more from this chair. Uncomfortable, loud noises anytime you move, barely adjustable. For an XXL guy like myself, this most definitely was NOT the right chair for me. It's one piece bucket design is TERRIBLE for anyone with any kind of back problems and it is not the right chair for someone sitting for extended periods of time, despite what various descriptions of this product might say. Sorry I bought this chair, honestly.

a little of a pain to put together

Great chair for big man.

Big & Tall Smart Layers Premium Ultra Executive Chair this is a very nice chair, being a big man this chair is very comfortable to sit in for an extended period of time. Very easy to assembly and directions easy to read and understand. I got this on sale thinking about ordering a second one when it goes back on sale again. The only complaint I would have, and its very small is the arms seam to get loose now I have not tighten the screws yet, so this could be a results of the assembly process. However, you have to take off the hole covers to get to the screws.

Great Deal

Great Deal

Very comfortable Garbage Chair

I purchased this chair less than a year ago and spent more on this chair than I would have on a different chair because of the Serta name. Unfortunately, within a year, the support chamber that hold the chair at an adjustable height, failed. I reached out to the company and discovered that they don't have a process to replace the chamber. They recommended repair is to drill a hole through the chamber and insert a steel rod to stop the chair from collapsing. Stay away from this chair. It will not last.

Nice office chair

Very comfortable and easy to assemble

Great chair. This is our second Serra Office chair.

Great office chair

This chair is very comfortable and a great value. The only drawback for me is the arms are so high that you cannot lift the chair up to a normal height and have it fit under the desk.