Loved it - At first

Bought the chair and loved it - at first. I work on computers and spend a LOT of time in the chair. I wanted this because it looked like it could take a lot of time in the chair, it was designed for big & tall, and it looked better than most big and tall chairs.I routinely have to have chairs put to their highest level. This one was no different, but I'm used to that. However, the hydraulics went out within a few months. That meant I was having to pull the lever to raise the chair again every one to two hours.The chair is labelled as a "big and tall" but the weight bearing is the same as other non "big and tall" chairs. Really, the only accommodation for big and tall is the width of the seat. The cushioning was good, but only on the back of the seat. The "waterfall" part did not have as much cushioning and my legs were uncomfortable after a short while.I really wanted it to be good, and I would have put up with the other aspects, but the hydraulics routinely putting me on the floor and my knees up to my chin simply ruined it for me. BTW, who makes a "big and tall" that is so short??? Do they simply no get the concept of "big and tall"?? Less

Comfortable and practical!!

Everything That Begins Well...

...Doesn't always end so well. Bought this chair a while back. Loved it. It was the "top of the line." But lately, the chair is leaning as if it has a substance abuse problem. At these prices, it should certainly last longer. Little-to-no help at place of purchase. Save your money.

Great chair

Packaged very well, no damages or scratches. Easy to put together. Beautiful chair and very comfortable.

the chair broke in half after 1 and 1/2 years of use make sure to purchase an extended warranty you will need it

Pretty nice chair so far

Replacing another 5 year old Office Depot chair. I like the adjustable lumbar support. It rolls very easily, vertical adjustment is good, seat and back are firm but comfortable. As others mentioned, the back is not high enough for anyone over 5'8" to lean their head back. It does not tilt back as far as I would like, and there is no adjustment for how easily it tilts, which feature I've had in other chairs. If you want to lock the tilt in place, you need monkey arms to reach the lever. Otherwise, it looks nice, feels good, and I'm sure it will last the typical 4-5 years.

5 Stars

Love this chair so comfy and looks expensive

I purchased this chair, and the leather is peeling off already and it hasn't been 12 months since I purchased it.

This chair is exactly what I needed for my lower back problems. So comfortable. Had to get help to assemble. Nice chairl

LOVE the chair.. not the mirror.

[Rewarded Review] Great Chair!

This is a great chair for the price. It was easy to assemble and it is very comfortable! I recommend this chair for any home office application. I'm glad that I made this purchase!

[Rewarded Review] Very nice chair

My girlfriend works from home. I got this chair for and she absolutely loves it. We did have a problem where one of the legs broke and the manufacturer sent us a new base within seven days in life is good.

[Rewarded Review] My Office Chair

Love my chair!Ordering/receiving was a breeze!Very nice!

Love it

I am thoroughly enjoying my new office chair. Excellent value.

[Rewarded Review] Very well built, and comfortable

I ordered this because it is big and comfortable. Easy to assemble, and looks impressive. After using it for 3 months, I can say I am glad I purchased it.

Love it sturdy well made simply beautiful

Serta Big and Tall ergonomic bonded leather chair

Very well made sturdy chair. Attractive with real wood arms and base, adjustable lumbar feature, bonded gray leather seat. Bought as a gift for a large tall user with back issues. He states chair very comfortable for long periods and looks made to last.

Nice chair

[Rewarded Review] good solid chair.

good solid product but not as comfortable as it looks