Poor quality.

Pre-assembled cabinet was pre-assembled incorrectly. Drawers don't align, drawers stick. Definitely not worth the price. You're better off getting something from a vendor that requires you to assemble it yourself.

Poor Quality.

Pre-assembled cabinet was pre-assembled incorrectly. Drawers don't align, drawers stick. Definitely not worth the price. You're better off getting something from a vendor that requires you to assemble it yourself.

Love my file holder!

Ordered online. Delivery was quick. I had to put it all together myself and this took a little bit, but the directions were very user friendly and easy to understand. They also gave video links by QR code to watch how it is done as well.

No Assembly Required!

This is a well-designed file cabinet that required no assembly other than adding the casters that came with it into the pre-drilled holes. Having placed the cabinet at the end of my desk, I can open the file drawer and access the files without having to get up because the cabinet has the folders hanging sideways in the drawer. It's perfect.

Beautiful addition to our office

This filing cabinet came 90% assembled. I just had to add the handles and casters. The drawers have an adjustment feature in case they are not straight or don’t open and close properly. It is a beautiful addition to our office. We also have the 28†storage cabinet with 2 doors and a shelf also in platinum grey and the 30†storage cabinet with a wide file drawer, 2 smaller drawers and 2 smaller shelves. Beautiful grouping!

Frustrating assembly and broken parts

Bought this expecting to have to assemble everything but not expecting the level of frustration felt. One of the plastic drawer assembly pieces broke when putting screws in, both connections literally sheared off. Had to contact Bush Furniture for a replacement and they sent two, which was good because one came broken with the same connector part sheared off.

Nice looking and rolls well but...

I bought 9 of these file cabinets for a doctors office. They are nice looking and it's easy to put on the wheels and the handles. However we have the file cabinets under millwork desks in exam rooms and when we pull the drawers open the file cabinet slides right out from under the desk. We switched the wheels to see if the rotating wheels and the non rotating wheels placement would make a difference but it did not. So then I sprayed WD40 in the glides and that did not help. What I ended up doing was putting tape on the back wheels so they don't roll. The blue painters tape can't be seen from the front. Another option would be to keep the wheels off but then the file cabinets were too low under our millwork desks. Maybe these file cabinets work better on carpet.

I would not buy this product again.

It was very difficult to put together and the directions were no help. They were horrible! After many hours working on putting it together with the help of a skilled craftsman, it was finally ready. When sliding one of the newly assembled drawers into the cabinet, the face of the drawer broke apart. With some reinforcement, our friend was able to fix the problem. It works and it looks good but time will tell. Our last file cabinet lasted over 30 years. I doubt this one will last anywhere near as long.

Nice File Cabinet

Studio C 3-Drawer Mobile File Cabinet by Bush Business Furniture is exactly as described online. I ordered this in the Silver color to match a desk in Sand Oak from the same company. It was an exact match. This arrived well packed and fully assembled except for the castors and drawer pulls, both which were easy to add on. It looks beautiful and fits nicely under my desk. I highly recommend.

Manufacturing Defect

Well, I put this file cabinet together. After a few hours, I was ready to put in the drawers. Putting in the first drawer, the drawer was way off and crooked. The reason, the slides on the sides of the file cabinet were off and did not match. The holes are pre-drilled so all you have to do is screw them in. Well, these were off by about an inch. Contacted manufacturer and still waiting to hear back. Not sure what's going to happen or how they will handle this.

A LOT OF MONEY FOR PARTICLE BOARD CABINET

The cabinet is 'fine' nothing special about it and also a LOT of money for particle board, so I feel overpriced by a LOT of $$$ ... taking advantage of COVID-19 and the fact that many people are 'office-ing from home. If I had seen it in the store, I would NEVER have paid that amount for it.

directions are awful, drawers hard to open

Of course 1 part came scratched! I am not great at assembly and took my time. I did not notice the gray sides and top in the picture. I loved the wheel aspect. That being said, the directions are awful, half the parts are not labeled. I took my time and it looks nice. The drawers do not open easily and I am going to have to brace the cabinet to open one. A waste of 189.54 (on sale) plus 29.99 delivery plus tax. VERY DISAPPOINTED!

Overpriced for Quality

I purchased this Bush 3 drawer cabinet to match my existing hutch (for my home office). The price was the lowest I found anywhere locally or on the web. I had experience assembling these Bush products before so that experience paid off. One new offering is the videos that show you how to assemble the pieces (scanned from manual). I used one video, then assembled the rest on my own. It is easy to make mistakes as the manual only has pictures and doesn't explain the details very well. It took me a couple of hours to assemble and adjust the drawer tracks and faces. Not impressed with the particle board construction base materials, especially for the relatively high price. Overall, I rate the Bush products a "3". One note: the caster wheels do NOT lock, so when you try to open the drawers, the whole unit rolls with that motion. This is annoying but there are workarounds to keep the unit in place if needed.

Defect issues

Two broken pieces on furniture. One was not so serious and I was able to glue/fix an interior board (not exposure). More upsetting was one of the decorative draw panels was improperly cut. The "slot" that holds the draw bottom was cut through the end of the draw and and the raw wood is visible to the outside. The "slot" should not extend thru the end of the draw and does not extend on other draws or on the other side of defective draw. It was impossible to repack and return the product so I have accepted it. I have used many Bush products over the years and this is the first time I have had a quality issue. Very dissappointing.

Good desk accessory

--I work at home a couple of days a week. I bought this to compliment the 66" BBF desk shell I purchased also. I have both on carpet, and this pedestal fits well underneath the desk with about 1/2" to spare. There is also some room depth-wise under the desk, so if you don't want the handles to extend out beyond the desk top you can push the pedestal back a couple of inches.

Assembly challenging, nice product

I knew this would require assembly but I didn't know that it would require every component to be assembled (e.g., installing lock, drawer rails to allow drawers to slide in and out). I took my time and laid out all the pieces because the instructions (which are only pictures) are tiny and not clear. I noticed one of the images was actually a mirror image of how the item should be assembled, so take your time and use common sense to think about how the drawers need to slide out to make sure rail placement is correct. Even with taking my time, I assembled two of the side rails too close to the top because there was an additional set of drill holes! Once assembled, it looks nice and solid but it is particle board so it's heavy. I was a little disappointed that everything except the drawer fronts was gray but it's going under my shell desk so not a deal-breaker. Also should be noted that, when the bottom drawer is locked, the middle drawer is locked too. Not a big deal to me, but thought it was worth mentioning.

Tests your patience

The end product looks nice, but getting there was a chore. I am pretty good at mechanical assembly as long as the instructions have some illustrations - but these instructions are 99% pictures and imprecise images of screws and fasteners that look very similar.

The Bush Furniture is well priced, well built.

The reviews on the site knock the product for being exactly what they ordered. It ships needing assembly, but it says it does. If you want it assembled, order the product with premium installation. Its assembly is reasonably complex, but it is a 3 drawer filing cabinet. I would label it as time consuming rather than difficult. I don't know how you would make it more simple, other than shipping it fully assembled. (Which is an option.)

For the money--not bad

I needed to furnish an office quickly and inexpensively so after looking through a bunch of different sites, I tried Staples. I was able to find desks and file drawers by Bush Westfield that looked like they would fit our needs. The price was good and they arrived much sooner than I had expected.