First one showed up damaged so badly, the box itself was basically in pieces and unusable. Home Depot kindly replaced it. The second showed up much better but sitting in it found that the cushions lost shape almost immediately and the back bar pushed into one's back very badly. The only redeeming quality of the chair was that it held weight just fine. Home Depot's service was great and took the chair back, thankfully; the product is just poor.

Catastrophic Failure

This chair was great for the first 8-10 months or so. Cusions still good, finish warn off a little. But the bracket that attaches the chair to the base is sheering off. I know I'm a heavy 265, but that is why I bought the 400 lb rating.

A little over a year and already cracking

Have had this chair for 1 year 3 months. It is splitting along the front of the seat and the arms are severly cracking. I've had $50 chairs that lasted 10 times as long as this chair. It is sturdy though and holds the weight it says.

Good chair for the price, but has some flaws..

I am a normal sized person, but I like big and tall office chairs for the added width, thicker padding and more sturdy construction. This chair is one of the better ones for the price. My only complaint is about the way they tell you to assemble it. Following the directions given in their video and instruction sheet almost guarantees you will tear the paper thin material on the back trying to insert the bolt, while fumbling to keep everything aligned. I have owned two of these chairs and have had that issue with both. The instructions need to be better.. I dinged them Two stars for that. But otherwise its a good chair for my home office..

WAIT...Dont Sit There!!!

First of all if you are bigger guy, you will definitely need more padding! I am just shy of 300 lbs. and I bought this in April 2020, just as the Pandemic was ramping up. I was forced to work from home for almost a year. So i thought after the shut down in March, I would splurge on a oversized-comfy chair.... I couldn't have more wrong! This chair is Really Really Heavy and very uncomfortable. The stitching in the arms, started to fray after 3-4 months and i bought a gel seat cushion after 6 months. The seat piston started to give out 10 months inn, and it officially tapped out 3 weeks ago! …. that's why I am shopping for a NEW chair and decided to leave this review.

Steaming pile of garbage

This chair is terrible in several ways.

Hoping the durability will justify the price

Just got this 10 Dec 2020. I bought this because i weigh 300 lbs and wanted a chair that would stand up. I didnt want bonded leather either.

Awful

For starters, I read the reviews, and felt hopeful about this chair as I am on the larger side, 350lbs. So I was excited when I say this had a weight capacity of 400lbs. Let me just say, I purchased this online, not in store as they didn't have this model in store. This chair is insanely uncomfortable, and I mean that wholeheartedly, my bottom hurts after a few hours of use. Secondly, I've only had this chair less than a month, and it's already slowly moving down, literally only a few weeks I've been using this and it's doing what my old chair took 2yrs to do. Overall, this was a bad purchase and one I wish I could return.

Buy yourself a better chair

We purchased the chair for its price and its weight/load bearing numbers. Chair came in very quick. Started putting the chair together with the supplied hardware and "special tool". First problem. There is 1 bolt and 12 screws to put the chair together. The "special tool" only fits one bolt. The other 12 phillips head screws are shallow head and full of paint. I have tools, so not a huge deal. Problem two. This chair is rated at a 400lb capacity. The screws provided barely have enough head to cover the mounting holes! So, Back to the tool box for 12 washers. Problem Three: The cover that goes over the base is a press fit unit. Well, when we sat the chair up the cover fell off. Flip the chair over and finally just remove the cover and trashed it.

While it definitely takes two people to assemble, this chair delivers everything that other revie...

While it definitely takes two people to assemble, this chair delivers everything that other reviewers have listed. It is comfortable, very sturdy, and offers good back support. The weight limit is in excess of my 220 lbs. There is ample padding in the seat and the arms. Delivery was very quick, and the product arrived when it was promised. Overall, an excellent value for the price. I have seen other chairs advertised for the same price on other sites with many fewer features.

Worth about 120$ MAX!

I ordered this chair because the reviews are amazing. They are all wrong. This chair is extremely basic the padding is not very comfortable and the arms of the chair have very little support underneath so when i go to adjust in the chair is feels like the arms are going to break off. Btw im only 160 lbs and this chair says it rated for up to 400 lbs. I spent like 230 dollars on this chair and i promise its worth half in my opinion. You can find chairs that are much better for a little over 100 dollars.

Poor quality. Sorry I purchased

The chair wasn’t even been used for 2 months when the fake leather started to pull apart at the seams. The padding underneath the leather is now pulling apart also from being exposed. I was in the chair one day whenever the mechanic part of the chair that enables the chair to go up stopped working and that feature no longer works. A very expensive chair with very poor quality. Save yourself and don’t buy it. The picture shows when it started and is minimal compared to how it looks now.

I've had this chair for a month. I loved it. It's comfortable and sturdy. However, after only 4 w...

I've had this chair for a month. I loved it. It's comfortable and sturdy. However, after only 4 weeks of using it, the height adjustment broke. I kept the chair at the highest height. Today as I was working I felt myself slowly sink down and now it's stuck. I'm guessing the gas lift cylinder is broken. Very disappointed. Had this not happened, I'd highly recommend this chair.

The chair came in a timely matter. The chair it self, is very heavy. Very wide seat, and I am n...

The chair came in a timely matter. The chair it self, is very heavy. Very wide seat, and I am not a large person. Made to last a long time. I was surprised by how easy it was to put together, since I am not good at installing anything. It probably took me about about 30 minutes. Helpful hint, there is a Screw, that goes in that back. Before you , Attach the chair arms. This must be done first. I learned this the hard way. There was a small cut, on the bottom of the seat. It did not make any sense in trying to return the chair, since you can not see it. This happen in the handling of the shipping. Other than that, very happy with my purchase.

I bought this chair last month, so it's still kinda early to tell. But so far, I absolutely love...

I bought this chair last month, so it's still kinda early to tell. But so far, I absolutely love it. I'm 300 pounds, and when I sit down, the chair is like, "Meh, is that all you got?!?" It seems very sturdy and well-built and is able to handle me easily.

Great chair! Bad packaging!

Love the chair!! it's nicely made and very comfortable. The only reason I'm not giving it 5 stars is because of the packaging. We purchased two of these chairs at the same time. However, when they arrived one box had been punctured by something and it went all the way through to the seat cushion. We had to call and have it picked up and a replacement ordered. If there was more protection inside the box around the chair it wouldn't have punctured the seat cushion. Other than that, it's awesome!

A good chair, but...

Based on the description I decided to purchase this chair. I am 6'2'' and 290 pounds with a long torso, and somewhat long legs and arms. Other reviews stated that the chair was easy to assemble. I found that to be inaccurate, especially for one person. Once assembled, the chair has thus far lived up to and exceeded expectations. I really like the way the arm rests attach because they have been the first thing to go on other chairs. These armrests are much more stout and I foresee no problems with them failing. The material/fabric on the back seems a bit flimsy but shouldn't be a problem since it will get no wear or stress. The rest of the material seems comfortable and more than adequate. Because this chair is advertised for big and tell men, I had hoped the seat would be a little longer, the back a little bit taller and the arm rests a little bit linger too. None of these are major problems and would not keep me from buying this chair again. All in all, a comfortable, stout chair.

A good value, worth the money

I am 6'2" and 290 pounds with a long upper body, legs and arms. I bought this chair because it is advertised for big and tall men. It has a stated weight rating of 350 pounds but the tag on the chair said 400 pounds. The box it arrived in was trashed but the product itself was fine. I found it harder but not impossibly difficult to assemble than has elsewhere been stated, especially when assembling it by yourself . That aside, I really like this chair. Here are things I wish could be improved but would not stop me from purchasing this chair again. 1. a longer seat cushion. 2. a taller back. 3. longer armrests. I particularly like the way the armrests attach to the seat and provide additional support across the back of the chair. Lumbar support is excellent. The fabric on the back of the chair seems a bit flimsy but is of no concern because it will not see wear or abuse. The frame is stout as ore the tilt and height adjustment mechanisms. This chair is far superior to other brands I have purchased in the past and I recommend it for big and tall men. Its not cheap but it won't put you in the poor house, either.