Damaged chairs, Lowes keeps cancelling pickup

We unboxed one set of chairs (ordered two), and not only did they not fit together well, but they were damaged upon opening. I went to the website for the so-called "easy return process," and there was no option to return via Fedex, which is how they arrived, or any other option for that matter. I called Lowes and they said that Lowes had to pick it up because it was direct from the vendor. Lowes scheduled the pick up for a location 130 miles away, and then cancelled it the next morning. I have spent hours on the phone with Lowes, calling customer service and the Lowes for the pick up. I waited on hold and the store couldn't figure it out and then hung up on me. The nearest Lowes is over an hour drive away or I would return in person. What an awful experience.

Nice chairs, much assembly

I really like these chairs, but there was a little more assembly required than what I was prepared for. Had to get help with that. The back is all one piece, the seat, front legs, and bottom braces needed attached. There were alot of screws and bolts with a pretty detailed instruction guide. Also there are a couple of areas on the wood that are rough, like not completely covered by the wood finish. This is not very noticeable though. They seem very sturdy and heavy, made of solid wood. They look nice in my kitchen, bought pretty seafoam green "gripper" chair pads for them.

Reasonable for the price

The seating area was not as big as my other classic wood chair 20 years ago but it was big enough for me and most people and reasonable for the price. Assembly was easy to follow. I recommend it and will buy it again if necessary.

The weight limit is 200 pounds.

These are quality built chairs and beautiful walnut color.

Poor quality

Poor quality. Chair legs do not meet the bottom of the chair seat - holes drilled in the wrong place.

Dining chairs

These chairs are short backed (35”) but are well made. The instructions are easily followed and the chairs look good with an excellent finish on the wood.

Nice kitchen chairs highly recommend..

Five stars. These chairs are perfect and just what I was looking for. In fact, I need to purchase two more. I underestimated how large our kitchen table is and it's a perfect match to the wood. I highly recommend these chairs to anyone looking to update their kitchen chair style..

Good solid chairs

I bought 6 of these chairs and I'm very happy with them. Delivery was efficient, despite being at Christmas time.

These were a great option to replace my dining room chairs! They were pretty easy to assemble and I’m so happy I decided to go with chairs without upholstered seats! So easy to keep clean!

5 Stars

These were a great option to replace my dining room chairs! They were pretty easy to assemble and I'm so happy I decided to go with chairs without upholstered seats! So easy to keep clean!

Love <3

One of the best things I've purchased. They are beautiful and easy to assemble.

One person can handle putting together chairs

I am very pleased with these chairs. They were easy to put together and instructions were good. They match the drop-leaf table perfectly.

Mail order chairs

Not the best quality for the money.

wrong pieces

After putting together the first chair, attaching the seat to the second chair, I realized the second chair has two of the same legs, so the holes aren’t in the right place for the braces. I don’t want to take apart the chairs to have to return them!!!! Look good when together, though.

Ehhhh

While the chairs look nice, the assembly process is horrible. The holes were poorly made and thus trying to screw in bolts is nearly impossible

Love these chairs

I ordered 3 units (6 chairs). My order was received sooner than expected. The colour was as described and I am so happy as they match the rest of my furniture really well. The chairs are very comfortable as the back is slightly curved as well as the seat. One box was missing the hardware, I completed the missing parts form and sent it by email. The next morning I received an apology email and within a few days I received the missing parts. And I though Best Buy only sold electronics. Super happy!

Chaies

The chairs are better made and sturdier than i expected for the price.

Good reasonable cost chairs

Good chairs

One leg had the holes on the wrong side, had to take apart and return

Where is quality control at? Two chairs going back

One box of two chairs had a crack in the one seat underneath it from having a screwed put in too tight. It also had a miss measured side wood that is not the correct length. I have pictures of both issues.