Control broke

I’ve had this toilet for a while, and I’ve been happy with it, but now the control is broken. I cannot find out how to get a new one.

Kohler Karing remote control and flush second request for assistance

Contacted Kohler customer service transferred twice to different departments told representative would contact no call back received .

Kohler Karing remote control and flush

Kohler Karing beautiful design, Is there an update replacement for the remote, issue background light shuts off after 20 secs need to keep touching screen to light up.

#PartyintheUSBidet

I wrote this review for the snappy title.

Great design, flawed execution

After two months of usage, had the pump and sensors replaced under warranty.

Nice features

It's pretty good, but kind of a funky user interface so I am glad it is less expensive than other smart toilets.Nice bidet function

Two Kohler Karin’s Smart toilets leaked and flood my home

Purchased 2 new Karing toilets 3 months ago via my builder and had them installed. The first one sprung an internal leak and flooded our entire house while we were sleeping a month ago. Kohler sent replacement parts. Second Karing toilet sprung an internal leak yesterday and flooded our master bath. We were home and caught it in time. Called the Kohler customer support line only to hear the message that they are too busy at present to take my call.

Will not stop leaking. Has stumped multiple plumbers

We bought this toilet, obviously as a splurge item for our master. It’s a new build. The 2nd time we’ve built with this builder, and they only do high end homes. 2 different plumbers have come, the Koehler rep is next, but randomly, inexplicably, it leaks. it’s gone dry for a time, then boom, leaks heavily for a spell. One plumber thought it was condensation and turned down the temp. One day it leaked so bad that it came through the recessed lights in our ceiling below! Yet plumber claimed everything was tight. Buyer beware! It’s been an absolute nightmare! (Pic below to show how we get to enjoy using our $5000 toilet). Our vendor, Splash in Cranberry, PA, had been no help either. What a complete disaster

[Rewarded Review] Glad we splurged

Now that it is in and working, we love it!! We did a complete remodel of our bathroom making it easier to install. It is great looking as well.

Works, but setup to fail and frustrate

Kohler does not supply part numbers. On this website check parts info, it lists 1 of 1 product. Therefore , maintenance of the filter deodorizer etc. there is no information in the owners manuals or online. There is NO info on the deodorizer. It is incredible the lack of online info, or even of consumer feedback. Going to call the Kohler line now, although my spouse did previously and the info was on partially correct. If I can’t service simple features (filters), or stop the incessant beeping without forcing control to sleep every night or purchase deodorizer... then you buy from another company. This occurred with an expensive top-of-the-line refrigerator we had... it is unsustainable with non-transparent companies like this. We changed refrigerator and very pleased, I can see the writing in the wall for us and Kohler. Not consumer friendly or transparent.

[Rewarded Review] Love it!

This was my first intelligent toilet. The features are great and the biggest problem I have is how every other toilet in my life is not this good. There are a lot of great features but there were two features that stood out to me. 1) Heated seat - I didn't realize how important that feature was to me until I was somewhere that didn't have one. 2) Heated cleansing - you'll never want toilet paper again

you need 1 toilet, and one backup for replacement parts. it is full with problems.

We bought 2 of this last year. Absolutely loved its functions. 2 months later, both of toilets were leaking, turned out the pipe connectors were defect. Kohler sent us the replacement, problem fixed. Few months, later the fan burned. Kohler replaced the whole circuit board, fan fixed. Then the remote stopped working, Kohler sent out a new remote yeah!, now the wand and pump stop working, we are awaiting for new replacement now. I confident to say by the end of this fix, Kohler has replaced my entire toilet bit by bit.

This will make your normal toilet look prehistoric

Best toilets I have ever purchased. This is absolutely, hands down, the most fun bathroom experience and you walk away feeling totally clean. The seats get warm, the top lid and seat are powered, top lid opens when you are near the unit. Touchscreen works well and is elegant and easy to clean. System pre-mists the bowel prior to use. I can't say enough good about these units. We call our toilets, "The Egg."

Toilet works fine. Toilet came with instructions for another toilet. I called Kohler and asked for the correct installation instructions as well as instructions for use. That was over a month ago and still have received nothing.

Great can

Manages the job well. We get tired of the constant wand rinsing each time you quickly leak and don’t even use the feature. The auto open lid is nice and the auto flush is fantastic, unless you leave the seat up. Then it just flushes repeatedly until you close it

[Rewarded Review] Amazing

I surprisedly to test and love this automatic toilet high quality I just got in on time. A member of my family is in dearly need of a easy way to satisfy his needs and I couldn't get any better and our job easy then this toilet. Karing is one of the best brand we always try to buy they products has long life.

[Rewarded Review] What a smart toilet!

I wasn’t sure what to expect with a smart toilet but it exceeded any expectations I may have had.

[Rewarded Review] This is amazing

I am in love with this new toilet. I never would have expected all the extras on this thing . The seats are heated , the toilet is self cleaning and deodorizing. It has a sprayer with different settings to get your undercarriage clean! Oh did I mention the night light that’s built in. It comes with a touch remote that is easy to understand and use. I never dreamed I would ever in my life be so excited for a toilet. I feel like a queen on this throne. Definitely recommend this.

[Rewarded Review] Does it all!

This toilet literally does it all for you!! First off, the shape is so compact and classy, such a small foot print in the bathroom. It has heated seat, a bidet, sprays the toilet bowl before each use, hands free open and close, Lighted bowl, I could go on and on with everything it does. It is the be all and end all of toilets. Honestly, I really do feel like a king on his throne.

[Rewarded Review] An awesome toilet (Throne)

I got this toilet over a month ago and the first thing I noticed about it was how big it was compared to the idea I had in my head. Don’t get me wrong I’m not tools or what have you. I will suggest Kohler upgrade the instructions and add a list of possible items needed for installation. All in all, I got it in and working properly. It would have taken much less time if a list and more detailed instructions was in the box with it. Once it was installed and the electronic panel was placed on the wall, I couldn’t wait to try it out. (I know weird). When I finally was ready to use the toilet, I noticed it has the perfect height not to short not to tall. Next, I love how the seat automatically raises as you walk up to it. (great feature) ok so without getting graphic I finished up and decided to use the back bidet first. This was pretty great as you can adjust the heat of the water and the pressure of the stream. Once that as done, I used the front bidet same thing with pressure and all. While waiting for that to finish I started trying other features like the heated seat. Best feature for me. Once the front was finished, I decided I would test the dryer feature. I was somewhat disappointed in this one I mean you can set it to blow harder but just not enough to get the job done so had to resort to the toilet paper. Not the end of the world however. Oh, the other great feature of deodorizer I had my serious doubts that this would eliminate any smells but it did. Very awesome feature there. Won’t have to spray smelly chemicals to get the half decent smell back in the bathroom. So, if you wondered yes, the deodorizer does work great. One surprising feature I noticed was the sanitizer one it sanitizes the want before and after every use. I am sure your curious as to the massage feature so yes, I did try it out. Basically, just pulsates and washes you at the same time nothing weird about it. Now this next feature is great if you have kids that don’t flush you like myself will love the way it flushes without assistance after you are up off the seat and then precedes to shut the lid on its own. I am so very impressed with this toilet I can’t begin to explain. I only hope this review helps you decide to get this toilet. The price of this toilet I think is acceptable I mean yes it seems expensive but c mon you’re going to save in toilet paper alone not to mention the little amount of water it takes to flush. You will not have to do the double flush with this one it only takes one. You will also save on the not having to buy deodorizer anymore since it comes with one. So, the price tag is well worth it. Again, the only negative I have is with the instructions not being more detailed and there not being a list of what will be needed to get this installed. Also, if there is a power outage don’t worry you can manually flush the toilet with a bucket of water. Oh, I almost forgot the fact that this has no tank or at least no visible one. The tank is under the bowl meaning one less thing you will have to spend money on. No need to worry about the stupid chain in the back breaking or buying a new plunger. Kohler outdid themselves with this one all it is missing is a Radio or small tv. Great toilet all the way around highly recommend it. My husband is in love with this toilet he said if we move, we are going to have to buy another one for the new place lol he is hooked more than me. Men love a good throne and this one exceeds. all of the rest. Sleek and well made Easy to clean on the outside because it dont have all them nooks and crannies like standered ones.

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