Broken and damaged parts

This is a decent enough piece. Expect a huge and heavy box. Some parts are real wood, some are laminate. One back to a shelf was broken off, and the screws from this broken piece scratched other pieces of the laminate in the box. I had to glue this broken part together and make do, as everything was already unpacked and assembly is time-consuming. I will find a way to fill in the chipped laminate top. After getting started on assembly, it was just not worth a return or to wait for a replacement.

Ok, could be better.

I agree with others, that the cam locks on these are TERRIBLE. They're extremely hard to turn and lock—many of them impossible. ...so we hacked things together (hollowed out the plastic cams and used wood glue instead). In the end, the general look is really nice. But the build was not smooth—and in the end makes things a little off (drawer was difficult to slide in, and the whole piece is a little unlevel.)

1 Star

Don't buy this item. While the wood and finish are beautiful, the hardware used to build the bookcase is flimsy and cheap and doesn't work as described. The "locking" connectors opened up even after being locked in place. To add insult to injury BB&B doesn't cover the return shipping. These bookcases weigh a ton so the return cost a fortune.

Just perfect!

I am using this one as a large bookcase. I have the whole set! Really mid century modern vibe and just has a sleek look to it. The shelves hold a lot and the drawer is really spacious. I highly recommend the whole entire set if you can.

Not Worth the Time

First shipment was returned due to broken pieces and the white paint odor was overwhelming. Tried again with the brown option. No paint odor, but received two damaged pieces. Called customer service and they sent replacements. After completing the assembly, the drawer was lopsided and would not open and close smoothly. Customer service sent more replacement parts. Ultimately, after many hours of time assembling, disassembling and reassembling, we should have spent the extra money and bought the better item from West Elm.

Great item! Did arrive with a small amount of damage, I'm assuming from shipping. But the item looks great, just as described. I'm so happy with it! I thought it was a little overpriced, however its exactly what I need so I'm not complaining.

Incredibly difficult to but together...would not buy again

The components used on the drawer section of this unit were clearly optimistically intended for easy construction but any small imperfection on these components makes it nearly impossible to put this shelf together. My unit had multiple imperfections. My thumbs hurt for days after trying to connect the pieces and close the clasping components. After getting the unit as built as physically possible I thought I was going to have to use it without the drawer because some of the connecting components just didn't work and stuck out, blocking the drawer from fully closing. After hours of trying to put this together my frustration level was through the roof, I walked away feeling like I couldn't possibly take it apart and return it without being charged for what felt like the manufacturer's failure not my own. The end result is forcing the drawer to close on my imperfect unit. It's functionality is now limited and I have a way over priced new bookshelf. I would highly recommend avoiding the frustration and not buying this unit. Less

Dameged item

Item came damaged. Item came with signs that it was already built and put apart before, it already has a screw in one of the holes and signs of peeled wood! Besides that all the corners were broken. very disrespectful to send such a damaged item, it’s not like it’s so cheap!

+1 more

High-quality piece of furniture, the piece came in with no shipping damage issues. Assembly was not hard, it took around 30 minutes. Would highly recommend this to anyone looking for a mid-century look similar to west elm.

5 Stars

High-quality piece of furniture, the piece came in with no shipping damage issues. Assembly was not hard, it took around 30 minutes. Would highly recommend this to anyone looking for a mid-century look similar to west elm.