Lovely light, cheap parts

This light is really lovely and goes very well with our decor. However, it's extremely cheaply made. We were sent a set of screws to use when installing this light, they stripped immediately and are now stuck in the light. Due to this, the screws are not flush with the light and we are not able to take it down. I contacted the seller to see if we could just get a set of replacement screws, they flat out refused to help in any manner. This same light can be found at a major lamp retail store, if you are interested in this light I would recommend purchasing it from a brick and mortar store (that offers customer service) rather than Overstock.

Beautiful fixture. Simple to install, though a second set of hands is nice since the lamp itself is fairly hefty. I wish it came in a smaller size so I could use it in another room, but oh well.