Took a pass after more info

Love the look. Ran into a neighbor who has the same faucet, a couple of days before mine arrived. They've had to replace parts 3 times in 5 years. I never opened the box; sent it back. There are more reliable brands out there. Found a similar style.

Love the look

I really love the look of the faucet. I wanted two separate handles, a pull down faucet and a matching soap dispenser. This fit all my needs. When my plumber started the install, one of the hoses leaked. I called the Kraus as the instructions stated. They wanted me to send a picture of the problem and said they'd send a new part in 7-10 days! My plumber refused that option and wanted a new faucet. He said it was bent at the washer and couldn't be replaced. Meanwhile I had NO kitchen faucet as he had already trashed the old one. The customer service rep went through robotic instructions until I demanded to speak to his supervisor that ended in voice mail! I called the retailer who I purchased the faucet from and the overnighted me a new one. My plumber discounted the extra charges. The faucet is NOT spot free as advertised. I only use a soft sponge and dawn on it. It'd pitting. A few weeks ago a noticed water under my sink. Another call to my plumber. The faucet head is leaking. This is now only 18 months old. I called Kraus to order the part. I have to leave a voicemail during working hours!!! Two more trips from the plumber to fix this spray hose. No idea the cost. Love the look, maybe I just bought a bad style. I have Kraus in my bathroom too. Their customer service is the worst I've dealt with when I did my renovation.

This faucet leaks

Beautiful faucet and I like the pull down and spray options but we have leaking issues. After a few months of use, it started leaking out the top of the nozzle where it meets the neck. The leaking water backs up into the neck and then leaks down into my cabinet below the sink. We already replaced the faucet once and now the second one is leaking in this same way as well. Very disappointed.