Works Fine - First Impression

I thought the in-store Bodum Gooseneck Electric Kettle was a little high in price, but then Target ran a post-Black Friday special for 15% off all small appliances. I heard elsewhere in reviews that there is sometimes a leakage problem from underneath the kettle. I find this hard to believe, but I would recommend retaining the 2-year warranty info. I also heard something about a plastic part near the top of the kettle that was confusing to some customers. Mine does not have this, and wonder if I have a revised version of this kettle-model that takes care of any bugs in the past. (I would appreciate it if it doesn't leak).

Stopped working in less than a year

This kettle comes with a two year manufacturer's warranty (from the date of the purchase), however, when we contacted their "support" twice, no one responded. This has never happened with any other purchase we made before and we are wondering how Bodum is allowed to behave like this in the US. We are giving it 2 stars just beacuse of the way it looks. Everthing else (quality, customer support) is below 0.