Not a quality build

We purchased this machine 30 months ago and it has already developed serious rust on the burner plate, notwithstanding we wipe down the machine after each use.

Great flavor but awkward filter basket design

I've had coffeemakers by DeLonghi for about 15 years because I love the flavor of the coffee they brew. I wish DeLonghi would make more coffeemakers that are affordable, though. The 3-in-1 brewer has the same great flavor but a few design drawbacks: (1) Most important: You have to remove the coffee basket before pouring your coffee -- a step that's easy to forget first thing in the morning! Otherwise, all the grounds fall into your cup. (2) Not all of the water in the top section filters down or evaporates. (3) The carafe is huge and an awkward size to pour under a countertop, yet only half of it is used for the brewed coffee.

Hello, my coffee brewer is not working anymore. I got it in June 24th and it stopped working recently. Can i get a refund or send me a new one? Please advise.

Not for me

It does make a good cup of coffee, however it doesn’t stay warm for very long and there is no timer. It takes more time to brew (8 cups max). I did enjoy the taste and the look, however I am looking forward to another coffee pot.

Works perfectly

I received my package sooner than expected. Everything was in great condition and I used it for the first time this morning and coffee was great. I still have yet to make tea in it, but I’m pretty sure that I will enjoy it. Thank you very much a very pleased customer.

Not my favorite coffee maker, but it’s OK. Still using it.

Stopped working in less than a month

I was looking to get pour over coffee without the time spent to make it myself. I received on 19Dec, today 11Jan it does not work. Machine beeps when I plug it in, but the buttons are completely unresponsive. Very upsetting.

This is not a favorite.

Breaks Easily

I’ve had mine for a little over a year and I just noticed the glass is broken and leaking. For such an expensive product, the glass carafe should be thicker…

Shipping depot issue

initial shipment, shattered one received so they replaced. Second shipment, received used one. Literally you can see water spots on the product. That’s it, I am returning it.

Getting used to it

Just replace my Keurig with this machine and took it out for it's maiden voyage. Too soon to totally evaluate but I do have a question. Is there a reusable filter that can be used?

Prepare to be Spoiled

This machine reinvents morning coffee. After using the Chemex for years and other 'pour over' methods, I didn't believe a coffee maker existed that would compare to the quality of the pour. The Golden Cup setting is my new, favored way to start my day. My only slightly negative comment would be...the machine makes a loud click in between cycles, which was surprising to hear, but over time the click goes unnoticed. Thank you Delonghi for snagging my attention and keeping it!

Decent Machine. Only Paper Filters Though!

Decent machine. Hard to get carafe in and out smoothly. Wish I had realized it ONLY TAKES PAPER FILTERS before I threw the box away. I reached out to the company for a return for this reason, but they said no because I didn't have the original packaging. Beware!

[Rewarded Review] Coffee Time!!!

Hot and Cold Coffee makes it easier to not spend money on coffee shops

Top notch without all the work

Makes a great cup. Replaced my manual pour over method because I didn't have time for it in the mornings or when we have house guests. I don't bother with the 'pour over' seeing because the golden cup standard brew is so good. Highly recommend if you're both fussy and lazy like me!

Love it!

I received this a few days ago. I cannot express what a relief it is to have a simplified coffee pot that heats up wonderfully hot and delivers a great cup of coffee. Other people complained a little bit about having to remove the filter basket to pour the coffee. But, I always did this with any pot I owned, so it is not an issue. Cleans nicely also.

Awesoem concept!

Surprising Set up! but easy to figure out and a great concception!

Easy to use & sturdy product

Only downside is remembering to remove the filter basket before pouring

[Rewarded Review] Best coffee maker I have ever owned.

The pore over method of brewing coffee is the best. The coffee is always smooth and never bitter. This machine is easy to use and easy to clean.