Check the box carefully, might be broken

Product itself is very good. The only problem we had was the first one was broken. Had to reorder and 2nd one was fine. It works very well!

Great toilet

Great toilet, low to the ground but we added the C5 washlet and it is the perfect height. Love the low profile and sleek look. Flushes fine so far we've used it for about a month. Looks great in our renovated primary bathroom.

Great flusher!

Used this in our high-end master bath remodel. Fantastic toilet. 5 years and not a single clog. Fills fast and quiet and zero leaks. Love the one-piece design which makes for easy cleaning and eliminates leak issues. We are getting another one for our 2nd bathroom.

GREAT!

Looks sleek. Is quiet and flushes all the way with 1.6 gallons of water. Live in Baltimore, MD on east coast where we have plenty of water. Way to go Toto. A little pricey but once you have it you have it. p.s. easy to clean.

You may have to shim this long base.

Surprised by the amount of rocking action on a flat floor. It didn't matter whether it was on the flange or sitting in the middle of the room, it had the same rocking motion. You would think paying over $750 your toilet would have a flat base! Several shims took care of the problem and it is solid. Flushing action is great. Tried using a waxless ring but my old cast iron flange was too large for it. Extra large reinforced wax ring was perfect fit. Despite the base not being perfectly flat, I would still highly recommend Toto for the quality of porcelain and outstanding flushing mechanism.

Too short!

Very, Very Noisy Toilet

I have two other Toto one-piece toilets that look very similar to this one and that are 20 years old. They work flawlessly and so I bought another one which looks just like the old ones on the outside. This new version which I used to replace an old Kohler toilet has new technology in the tank compared to my older Toto toilets. The new Toto makes a tremendous amount of chatter and clatter noise coming from within the tank when re-filling after the flush. (It is not a water hammer problem.) I have had to turn down the water pressure to a mere trickle to eliminate the noise and so now it takes a long time to re-fill the tank. Why didn't Toto leave well enough alone and use the older technology?

Toto UltraMax

I had this toilet for 11 years. Still looks and functions the same as when it was new. Easy to clean, flushes well. However, the function to use less water, when the handle is depresses not all the way does not work every time. I think is still a good toilet, but when I had to replace one in a guest bathroom, I purchased a model that had two separate buttons for flushing.

Fantastic toilet, great buy, great flush

Fantastic, just as described. This is our third Toto toilet and I would say the flush is better than the other two (they have a different flushing system). Perfect color - remember when you're ordering Toto porcelain products that "cotton" is white and "colonial" is more of a light bone color.

$500 toilete and no wax comes with, too low

I was amazed to see that it came with a $40 seat but not with a seal wax and bolts that would cost Toto $2 to add. I had to take a trip to nearest store to get the items needed. Very poor judgement IMO.

Toto makes the best toilets in the industry, hands down! Great powerful flush. Soft close seat is comfortable. The is a standard height toilet which is most comfortable for average to short adults and kids (I find the "new" "comfort height (Kohler)" and ADA heights to be very uncomfortable-just too tall! My Toto toilet from Wayfair was delivered quickly, at a great price, and in perfect condition. Everyone in the family is happy with this handsome toilet. I love Toto toilets!

Not what I expected

I thought all toilets were basically the same. When I started researching them, I realized they are not. Toto was highly recommended so I paid more for the apparent quality and reliability. I do believe that this toilet is durable. It looks nice and if you like the lower height, it is a good option. We've had the toilet installed for about 3 months. We've had no clogs and waste is taken out immediately. It is fairly quiet though could be quieter, but not a complaint.

Best toilet we’ve ever had! Magnificent flushing power!! Heavy, but otherwise straight forward in...

Best toilet we’ve ever had! Magnificent flushing power!! Heavy, but otherwise straight forward installation. Beautiful too ... if you could say that about such an device!

Note: this review is based on four years of experience with these toilets. When it came time to r...

Note: this review is based on four years of experience with these toilets. When it came time to replace our existing toilets, I did a lot of research. I wanted something with an elongated bowl, a quiet but powerful flush, nice aesthetics, and an expectation of reliability. From what I read, the Toto Ultramax checked all the boxes. I bought three of these, and had a plumber replace all of our existing toilets. With our previous toilets, I was afraid to flush them in the middle of the night because the flush was so loud I expected it to wake my light-sleeping children. No such issues with the Ultramax. The flush is a reasonable volume, and it clogs far less than our previous toilets. The seat height is slightly lower than other toilets, but I find that to be an advantage. It also made it easier for my children to use. The soft-close seat is very welcome as well. All was well for about two years. And then the problems started. It began by being woken up in the middle of the night by a horrible loud screeching sound emanating from one of our toilets. I flushed it, and the sound stopped, only to return a few days later. Within three months, all three of the toilets were doing the same thing. Hardly a day went by when at least one of them didn't wail like a banshee. In researching the issue, I found that the fill valves were the culprit. Apparently, the stock fill valves that Toto provides have a design flaw which can cause this issue. I replaced all of them with Korky fill valves, which resolved the problem. About three months later, I noticed that the toilets were running between flushes sometimes. I traced this to worn out flappers, and replaced them all with the recommended Korky flappers. Interestingly, all three replacement flappers I got were missing a plastic disc that was needed for this toilet model, so I had to contact Korky to get an additional set of replacements. This worked for about a year. Then the running water problems got worse. Far worse. I would come home and find one of the toilets running, realizing that it had likely been running for hours. When I had plumbers in for other jobs, they would confirm leaks, but not have a suggestion for what could be causing it. My water bill was almost $100 a month, most of which was coming from the toilets. All three of them were exhibiting the same problem. I was seriously considering replacing them all again. As a last resort, I replaced the flapper style flush valves with Toto's newer tower style valves. Instead of rotating on the flush and falling back to approximately the same location, it moves vertically along a rail and falls back to the exact same position. This is a much better design, and after replacing all of the flush valves, my running water issues have been resolved. However, I'm still wary that other issues may be just around the corner. So, there you have it. Great exterior design combined with wonky interior parts. If Toto had included the Korky fill valve and the redesigned flush valve from the start, I would probably be giving this 5 stars. It's possible that they have replaced the stock flappers since I got my toilets, but I can't confirm or deny this.

Toto is a great brand. High quality, elegant styling, and a powerful flush. My neighbor has been...

Toto is a great brand. High quality, elegant styling, and a powerful flush. My neighbor has been a plumber for 30+ years and I asked him which toilet is best. This is the one he recommended. Kind of expensive, but quality costs more. The one piece design is a big plus too.

Nice looking and it works well but is very noisy.

I bought this unit and a Kohler Santa Rosa, 1 piece toilet for another bathroom. The Kohler is overall the best unit but it was a little too tall for my wife. So I found this ToTo 1 piece that is a 15 inch rather than 16.5 on the Kohler. The ToTo works well as far as flushing but is very noisy and my wife says the amount of water in the bowl is less, but it's the best unit for her bathroom due to the height. If that is not an issue for you, I suggest you go with the Kohler. They are close to the same price about $300.

the flush is leaking

After few days I noticed that the tank doesn't fill after I flush. Water keeps leaking from the bottom of the tank to the bowl.

Still clogs but not as bad as an expensive Koller, plunger doesn't seal well in oblong outlet. Ju...

Still clogs but not as bad as an expensive Koller, plunger doesn't seal well in oblong outlet. Just clogged again, used flange type plunger and it wouldn't clear the clog, used hot water and detergent and still wouldn't unclog so had to resort to the dreaded snake and that did it immediately. To be fair, a family member is on pain medication and that clogs the G.I. tract which this toilet can't handle. Under normal conditions, it works fine. The elongated flush opening does not work with standard flange plungers. Home Essentials Direct doesn't seem to have plungers that would fit and seal the elongated opening.

I purchased two of these commodes as replacements because I was not happy with the cheap ones in ...

I purchased two of these commodes as replacements because I was not happy with the cheap ones in my 30 year old house. The reviews were positive about this one piece low flow toilet regarding its ability to flush material. My old toilet clogged about every 5 uses and it was driving me crazy. I've lived with this style for two years now and it has never clogged or flushed slowly. Problem solved. I'm also happy with the lid which is damped so no slamming toilet seats. Now for the tradeoffs. The design of the toilet seat was not well thought out. It's not easy to clean. I can't just use my cleaning towel and swipe it off. The design of the lid is such that I must take an edge of the cloth and run it into a channel to get dust and dirt on the rear of the seat. The seat sits on the commode top in a way that makes it difficult to get under the back of the lid to clean. If you're not in a hurry to clean, this is not a big problem. I'm not especially fond of spending large blocks of time cleaning, so for me it's quite irritating. The real tradeoff is bowl scouring. The low flow design, which as I say has never clogged, does not scour the bowl when flushed. So, bathroom time is extended to allow for using your bowl brush and cleanser to scrub the bowl with each use. I've learned that I'm better off doing it each time while it's easy instead of putting it off for a couple of days when it becomes much more difficult to get the bowl clean. So five stars for no worries about clogging with a one star deduct for cleaning issues.