Don’t let the looks fool you

Bought as an anniversary gift. Everything but the turntable worked on it. It kept skipping on my records. Customer service was helpful in getting me a refund. Didn’t attempt to get a replacement and decided to just buy a quality turntable instead of a 6-in-1 system. Something to keep In mind when buying is yes, it’s nice to have all these different features for listening to music yet, not one of those features will be quality.

Bought this for our son’s

Bought this for our son’s birthday. I chose it over other options because it had built in speakers and I like the multiple playing options. The speakers in this system are really good for a built in. I chose the gray color and it looks really nice. This is my second purchase from Victrola. Shipping is fast, arrived in about a week from ordering. I would overall highly recommend.

Record Scratching Garbage in a Pretty Package

The garbage quality stylus scratched my records. Tracking weight is not adjustable. This is not acceptable quality from a company that took over a real record player company.

Awesome Service!!!

My original unit had a recall and I contacted Victrola. What great customer service!! Followed their instructions and they shipped me this new nicer unit same day! Best customer service I have seen in a long time. Thank you all so much for such a smooth great experience!! Totally organized and on top of it! FANTASTIC SERVICE!!!

Complete Satisfaction

First of all, I love this thing. My wife and young son bought me one before the Pandemic in 2019. During the pandemic we were all sent home to work from there. The stereo was a sense of comfort during a horrible time in history. Recently, I was playing a cassette tape. For you younger people, a cassette tape is a plastic cartridge that holds music. It was the Gen X equivalent to Spotify. Anyway, I played the cassette and in the middle it stopped. I thought oh wow, my tape crapped out. It turned out that the tape player died. I was sad because I still have a bunch. I was going to repair this machine because I like it so much so I sent an email to customer service wanting to buy a deck, or possible a motherboard. They offered to replace my stereo because of the bad player. Anyway, the new unit works great and I am totally happy. The customer service of this company is amazing. I plan on buying another one and giving it as a gift this year. The stereo looks nice, sounds great, and holds memories for me. What more can I say?

Good, but Bluetooth not as expected.

The Victrola Empire 6 in 1 is very nice. Sound is much better than their small suit case models. There is no bass/treble controls, so you are stuck with mid range sound. None the less it still sounds decent for the price. The only thing I don’t like about it is it is advertised to have bluetooth, and it does. What they don’t tell you is that the bluetooth is only a receiver not a transmitter. There fore if you want to hook up external blue tooth speakers in another room in order to hear it better , you can’t. That is really the only CON that I have experienced. If you don’t have high expectations to treble and bass clarity and if you do not want to add bluetooth speakers, then this is the unit for you. Overall, I like the way it looks and it plays LP’s (Vinyls for the younger generation) CDs and Cassettes all seem to run very well. I have owned this unit about a month now. Another thing I like is the cabinet, very classic. It would have gotten 5 stars if it weren’t for the bluetooth situation.

So coooool!

Such a beautiful machine! This all started when my mother wanted to give away her old records. I couldn't bear for someone else to have them, they are so rich with history. So I needed a record player. And WOW, so amazing to find THIS with cd, cassette, Bluetooth and radio? Sure like others say the sound is a little lacking but I kind of like the charm of how there's not sooo much low end. I rearranged my whole livingroom to fit it and it's made such a difference in the space and energy. I still haven't read the manual so I need to get more familiar but already got everything working!

Excellent Convenience and Sound

We are so happy with this purchase. Easy connection to our sonos amp and speaker system = incredible sound. We love that the Victrola easily switches between favorite radio, albums, CDs and cassettes. This Gen-X couple has their music back! Christening the turntable with an original 1977 Star Wars album. We love the convenience of this unit and the lit retro tuning dial. Great job Viktrola!

Good Unit For The Price

I received a few days ago. I had a different all-in-one viny/cd/radio player from a different company, and this one compares better and worse. It had a suprisingly good speaker sound to me, but, I have to warn I mainly bought it to use the bluetooth, as I wear hearing aids and have the sound streamed directly to them. So far so good. I arm is extremely light and it is not the easiest to let it down exactly on the right point of the record, if you are doing it manually (there is an up and down control lever). One drawback is not having the ability to control tone. If you like bass..do not buy this unit, as you will be disappointed as the sound is very high treble (which, for my hearing loss, is actually a plus, as I have lost the high hearing registers). Another drawback for me was having no remote. I have to get up and manually control the selections and function. I contacted Victrola to see if there was possibility of purchasing a remote or if I could use some type of Universal remote, but they said this model is not equipped for that function. Other than that, for an insanely low price, you get a very decent functioning player. A word of caution: Read the return policy from Victrola. If you are returning simply because you do not care for it, you will have to pay your own shipping, plus there is a restocking fee, which makes the return overall not feasible. If you buy this same item from Amazon, you will get it a lot faster and also free (assuming you have prime membership), and can return free of charge for full refund. I am sure this review will get deleted by Victrola who likely do not want you to have that info.

Record Player is DEFECTIVE

DO NOT RECOMMEND. The record player is defective.