Very Uncomfortable

Chair looks very cushiony, but feels as if you are sitting on a board all day. I am 5'5" and at the lowest setting my feel will not touch the floor, Nice overall quality, not difficult to put together but concerning how short the screws are that hold it together. Just extremely uncomfortable. After sitting in it all day my hips, knees, back and neck are screaming in pain.

Questionable comfort

The chair is definitely roomy, but not as comfortable as I would have liked. For myself, the back is comfortable, but the seat not so much. For my husband, who is the main user of this chair, the seat is comfortable, but he needed additional lumbar support. He actually had significant back pain after sitting in this chair for a while. We purchased an additional lumbar support pillow, and now the chair seems to be working well for him.

[Rewarded Review] Comfy, big, and plush

Pretty comfortable. It’s big and wide and very plush. Assembly was easy, does require 2 people when getting the back on, as the back is a little heavy. No need for extra tools as everything comes assembled. Instruction were in a weird spot though, so be sure to really look for them.

[Rewarded Review] Comfortable, luxurious all-leather office chair

This is an attractive, comfortable, luxurious, all leather chair that will complement any office. It is intended for big and tall people; however, I am an average person in build and height. It didn't quite fit until the elevation cylinder settled a tad below its lowest setting. Now it fits just fine, with my feet flat on the floor. I would not recommend it, however, for anyone shorter than 5'7" and this needs to be pointed out to prospective purchasers. The assembly was not difficult.

Assembled easily and is holding up well...

It's now been over a year since I bought this chair, and it is holding up surprisingly well. This is probably my 7th or 8th office chair, and they all seem to last 2-3 years, then break in one way or another. This one is in better shape at this point than most of the others. I'll try and report back in another year or so. I did need to add an additional cushion to the seat as I've done to all the others after a while . However, I'm 6'2" and 225 lbs, so YMMV (Your Mileage May Vary). Also, it seemed a little pricey. I read somewhere that with all the people working from home now, there was a great surplus of office furniture. That would suggest prices should be coming down, rather than going up as they are. UPDATE 1-8-2024 The chair is still holding up well, much better than most at this point. It looks just as good as it did the first day I got it! Most of the others would have been in the junkyard by now. Pretty impressed!

[Rewarded Review] Love it

My son put the chair together Thank God for him it’s very comfortable and fits perfectly. I love the way it feels the color is perfect. I had an executive chair that costed 800.00 it lasted for 15years had to get a new one. This is far less money and better because its not so big and movess better.

Good for office work

This is very good because of its ergonomic design. The architecture is strong and it is also fanciful. I use this type of chair both at home and in my office. The reduced price motivated me to purchase it. I strongly rec6 it to others.

5 Stars

I have used multiple Serta chairs, your pricing convinced me to purchase this chair. It is easy to assemble and very comfortable. I am a disabled vet and find Serta the most comfortable with multiple back surgeries, artificial hip and knee and other injuries. The wrong chair can be very uncomfortable.

Useless warranty on poor quality upholstery

I purchased this chair a few years ago from Office Depot, and the vinyl portions of the upholstery are all flaking off. Serta doesn't stand behind it, and neither does Office Depot. Apparently the upholstery is only covered by a one year warranty, so that 10 years they advertise covers what?!? Maybe the base only.

Avoid the chair,

I bought this chair about a year ago and about a week after the "1 year warranty" the seat plate gave out. The tilt mechanism gave out and the chair will not hold the tilt position. Tru Innovations, who handled the warranty request, had me sending information via email for over a week and then tells me its out of warranty. One of the first pieces of information sent was the purchase receipt. Like others have noted the chair made squeaking noises when moved. Avoid the hassle buy another chair its not worth the money