Not sure what happened

I purchased this heater in prep for freezing temps. I plugged it in and put it in the tank but it never did work. The heating bars came loose when I unpackaged it so maybe it had been damaged? Bummed because its probably too late for an exchange.

Jones Verified Buyer

I agree with the review from Missy after first year you just as well throw it in the garbage because it is going to fail you when you need it most. I did the same thing and bought a couple more and same result JUNK after one winter season. UNDEPENDABLE and is very sad as I like to buy products made in the USA.

Have used this heater for years; love it

Just ordered two more of these. I tried the little red ones for a couple years, but they were much more difficult to place securely in the 100-gallon troughs, not very stable, and then one of the red ones zapped my horses! I was shocked! (And I see on the reviews for the red heaters, others have said the same thing.)

farm innovators de-icer

I hope there are some people out there that have had good results with this de-icer. At first glance, it looked well made. Nice quality. It never even got warm. I even tried different tanks set close to different outlets. The only thing to do is throw it away. As always, customer service with Chewy is awesome and they had no problem issuing a refund. Will NOT try this item again. Dependability is a must with this type of product....