Broken Refrigerator Filter

Several months ago, I received a damaged refrigerator replacement filter. I reached out by phone and received a reference number but never received a response. I then reached out again by phone twice and attempted on- line chat trying to get an answer and the item replaced. The last time I spoke with an agent, I was promised a new filter in the upcoming seven 7 business days. That was several weeks ago. I'm extremely disappointed with the lack of service that I have received from Frigidaire.

Works great in my refrigerator

TERRIBLE CUSTOMER SERVICE!!!

I will never order a subscription from Frigidaire again! I no longer need this part and have tried for 18 months to cancel my subscription! Every six months, I call them to please stop drafting my bank account and sending me a part that I no longer need! I end up on hold for a very long time talking to someone from India that I can barely understand. They tell me that my subscription is cancelled and it won't happen again. (And my online portal shows no subscription history, so this is definitely not me!) Then lo and behold, six months pass and my bank is drafted and I get an email that my order is on the way. PLEASE STOP!!! I am contacting my bank to put a stop payment this!

[Rewarded Review] Water Filter

Doing a great job with making my water taste better, and the price is very reasonable

Does a good job filtering

Does a good job filtering water.

Excellent

Excellent

great deal

very goog price

POOR CUSTOMER SERVICE

I am totally dissatisfied with the customer service regarding a water filter subscription! I have cancelled a water filter subscription and yet have received an additional shipment after cancellation. I have spent an hour and a half trying to get a person to talk to me. I’ve called 5 numbers, been hung up on three times, disconnected when a “transfer” was taking place. This is completely unacceptable from a company that is supposedly so reputable!

[Rewarded Review]

Got exactly what I ordered. No refund needed.

[Rewarded Review] USUALLY WORKS WELL-NOT THIS TIME

We have always used these EPTWFUO1 Pure Source Ultra II genuine filter for our refrigerator without any problem. However, this time after replacing the cartridge we noticed a frozen pool in the back of refrigerator and a rivulet of frozen water headed toward the door. (We had been away for a time) and thought we had a problem with the refrigerator (which is not that old!). After using a blow dryer to melt and remove the massive chuck of ice; we replaced the cartridge. After 3 hours it is still dry. Therefore, we feel it was just a bad cartridge! (fingers crossed) Still they are costly items and we rely on their quality. We will chalk this up to a one-time issue and cross our fingers.

The lady was very cordial and spent time finding the correct product for us. We were pleased with the help and attitude.

Repacements Leak

Have ordered two replacements waited 30 days between them, and they both leaked after installation. Easy to see. have door open, fill glass at dispenser, stop and they see water leak at the back end of the refrigerator and drip down to shelf below.

[Rewarded Review] Effective filter

High quality filter. Produces clean ans clear water.

EXCELLENCE EASY

They reminded me to change th filter for my water in the refrigerator and then made it easy to order. It came promptly. Now I just have to figure out how to make my husband do the work instead of me!

Great water filter

Fit perfectly in the refrigerator. Our water and ice taste so much better!

Does the job

Excellent product

It did not fit. Very close but need version 1 apparently.

Nice purchase

Excellent filter for our old refrigerator

Easy t install

Easy t install

Great product. Exactly as advertised

Water & ice maker hasnt worked in a long time. We bought this filter & Blam! Everything is working. Perfect fit. East to install- takes 5 minutes.