Good quality, Cushions stay in place.

Good wood quality and cushions stay in place. The green color is just like the website.

Nice sofa but mfg errors made assembly a nightmare

Nice quality, good looking, comfortable outdoor furniture but manufacturing errors made assembly a nightmare. Several holes and one of the backrest slots were not drilled to the proper measurements. Additionally, many of the screw holes were drilled with dull equipment and were so full of splinters I couldn’t force the screws through. I had to disassemble half the couch and re-drill many holes. If I didn’t have the skills and equipment to do so, assembly would have been impossible and I would have had to return the couch. Hopefully these errors are just growing pains and Neighbor will tidy up their (or their manufacturing partners) shop practices.

Haven Patio Sofa

Great outdoor sofa - relatively easy to put together

Exactly what I was looking for

This outdoor sectional was the perfect addition to our patio. It definitely took some time to put together but was fairly straightforward. It seems very well made and I anticipate using it many years to come! My only feedback would be to have an order in which to open the boxes. I ended up opening a box with some handy tools last… after I had put together the majority of the sectional. Overall very impressed with the quality and experience of ordering from Neighbor.

Beautiful, quality sectional; worth the investment

Our family is pleased with this sectional. I love the quality of the teak and the sunbrella fabric. The green color is subtle but unique. I can't speak to assembly because I hired somebody to assemble it. It took him about 2 hours- I think it would have taken me longer. My only issues with the sectional are: 1) I wish the cushions were a little more comfortable/cushioned. I think some more throw pillows will help that. and 2) the back cushions and arm cushions come out of place when my kids are jumping all over. Easily put back into place, so a minor complaint.

Product great delivery bad

I love the couch but the delivery was a nightmare with four frame parts plus 10 cushions all arriving days apart over a few weeks.

Love it!

We love this sectional! Great construction and style! So nice for lounging.

We love the haven sectional!

Couldn’t be happier! Looks great, comfortable, easy delivery and great customer service.

So happy with my purchase!

I spent hours searching for the perfect outdoor sectional and I finally found Neighbor! I love this sectional so much. Shipping did take about a week longer than was estimated when I ordered, but I got a quick response when I contacted the company for an update. I can’t wait for the weather to warm up a little more so I can sit outside and enjoy this more!

Cushions

The furniture is comfortable and made very well. The problem I have with it is the back cushions don’t stay in place don’t know if you can do anything more then the ties?

Love our sectional!

I looked high and low for an outdoor sectional that was well made and beautiful to look at as well as comfy and durable for our family of 6 and this is it! We've owned ours for over 2 years now and with lots of use it still looks new. Customer service is also 10/10. There were a few delays in getting ours in 2020 and they kept us up to date any time anything happened to effect our ship time, which was totally out of their control, but as a customer, I appreciated them sending an email when any delays occurred. We love our Neighbor sectional and will definitely be customers in the future!

High Quality and Custom Look

My wife and I recently bought the Haven sectional for a patio and love it. The assembly was fairly easy and the materials are all high quality making the end result worth every penny. On top of that, the staff were all great to work with and very helpful throughout the purchase process and afterward to make sure we got everything we needed. Very pleased with this company.

Sectional Review

So far we have really loved it! The cushions are big enough that we can seat a bunch of people! The look and color are great - and I love that the fabric is soft - and not as rough as other sunbrella materials i have felt. If I could give this 4.5 stars instead of 4 stars I would. My only constructive feedback is the back cushions often fall down to the seat cushion and I wish they would remain in place. For the price point - I feel like this is a reasonable expectation.

Beautiful and Comfortable

I am so happy I found Neighbor! The Haven sectional is not only beautiful but it is very comfortable. I even ordered another piece to make it bigger as well as multiple other Haven pieces. Not only does the sectional stick out as the best one I have ever had (the craftsmanship, design, comfort and ease of assembly stand out) but Neighbors customer service is top notch. I have contacted them a few times with additional orders and they respond right away. I have been able to have a normal conversation with them in the chat and I really appreciate their helpfulness and good vibes.

Unable to assemble

My six-piece sectional came missing a leg, and the arm rest will not fit with the rest of the wood frame to assemble. Very frustrating.

Great sectional, but …

This is a great sectional and is very durable. However, there is a large gap between the cushions, which is disappointing. It’s almost like the cushions aren’t sized right or we were given the wrong sized cushions.

Pleased with the purchase

Beautifully designed. Easy to assemble. I like the seating position, wish the cushions were a little more soft.

Regret this purchase

Impossible to put together, boxes weren’t right, long shipping time, still working in getting the right pillows.

Ikea quality at Crate + Barrel Prices

This sofa is very poorly made - the wood is unfinished, including the end grain that is 1/8" off the ground. A lot of slop in the joints, dings/overcuts, etc. The cushions are thin and don't stay in place - ties to hold them in place make them pucker and look sloppy. They came out of the box with all kinds of loose threads. It is an absolute joke for the price. I don't know what the folks at Wirecutter were smoking, but this is hardly a winner.

Took some time to assemble. It is such a solid piece of quality furniture!