Poor Production Control at SAFAVIEH

Not recommended to buy any SAFAVIEH rug at this time. This was my second attempt to replace my 8x10 area rug under my bed. Glad I waited and didn’t throw the old one away. The other rug was from another website which looked like they were running low on blue dye with the blue looking sky blue instead of navy. This one was supposed to be navy/ivory. It was no we’re close to navy- more like a grey-blue, and the ivory had a lot of yellow in it. But I was going to live with the miss-coloring. I could not tolerate the hard clumps of plastic/glue matted throughout the bottom (about every other step) that I initially tried to dig out, when I realized there were too much for me to handle. Therefore it was returned. I do appreciate BBB for the easy return process. And oh, the other store asked the manufacturer to reach out to me for a solution, but SAFAVIEH didn’t. This time I left them a voicemail that has not been returned. This tells me SAFAVIEH is fully aware of their defective rugs, but continue to have stores sell them. Sad.

Score!!! Absolutely Perfect! Wool!

I’m super picky. Brown/ Ivory. I read reviews stalked as many photos as I could find. It looked as expected. The edge of the carpet is a different “straight up” fiber versus the center which is more looped. It adds a layer of difference which I appreciate. Feels great, thick. Excellent price for wool. Very happy!!! Can’t lose with the free ship and local returns. 90 days too! **Last pic is the superimposed. Can see how much darker looks with the tool. FYI. Looks like my pics vs tool

+3 more

Great rug for the price, looks wonderful under King Bed and Nightstands. Makes room more cozy and warm.