Poor Quality and Horrible Customer Service. Avoid!

I bought this item less than a month ago. My item arrived damaged, with all the bezels bent and broken. The customer service experience was terrible. They refused to offer a replacement or refund because it was outside their 15-day return window (which is shorter than the usual 30 days). I was passed around between departments with no resolution. I regret not checking the reviews beforehand. Save yourself the trouble and don't waste your money and time on this.

Just plastic edging with magnets to atta...

Just plastic edging with magnets to attach to TV - could have made one out of wood that looks like a frame for a lot less

My samsung

This product is great. It's performance is exception, and the size and design is perfect for my decor. Making our entertainment experience pleasurable.

Overpriced! Dont buy!!

I can’t believe I paid $250 for pieces of plastic.

Cheap and bad quality

I wish I would've read the reviews on this before I bought it. It is overpriced and terrible quality. It arrived with two pieces broke in half since it is very thin and cheap plastic. Returning it has been an absolute nightmare. I've spent hours on the phone and have been passed around. Still trying to get a resolution. Avoid.

Haven't received

Have not gotten the product yet. It says it was shipped weeks ago. It was not. Contacted Moma and was told that someone there would look into it and get back to me. They did not. Asked for order to be canceled amd refunded. Was told it would be but nothing yet. Will contact mastercard in a few days and report it as fraudulent charges. Your reviews are terrible. I should have looked into them before ordering.

DO NOT BUY!!! THESE ARE MADE OF CHEAP PLASTIC

I wish I read the reviews prior to ordering. This showed tonight, I opened it and found 4 very cheap pieces of plastic. I throught these were made of metal if not wood. Do no waste your money on this. This should not cost more then $10 to $15. If it was metal or thin veneer wood I would be 100% ok with paying $100. The clips that are used on the corners are very difficult to install and at my very first attempt with very little pressure it broke the tab on the bezel, not the plastic clip.

Plastic

I guess I assumed at this price the bevel is actually wood. It is cheap plastic. So disappointed since I spent over $150 and waited over 2 months (backordered) on plastic for my 55”.

re: Still waiting on purchase

Moma asked me for a review on a product I still haven’t received. Their site is very misleading. I won’t purchase anything from this site again.

Not as pictured disappointing

Color looks nothing like it shows in the pictures!!!

Easy install. Poor execution. Not worth it.

Images are photoshopped. The bezel is not as tight as depicted. It comes in 4 plastic pieces with magnets. Very easy to install, but also very easy to tell that it is 4 pieces.

[Rewarded Review] Exactly what we were looking for

I absolutely LOVE this TV! I am complimented all the time. Very sleek! Smart features are amazing, can work from your phone, though the remote is fine. Really awesome piece of tech. The biggest thing to note is that the hdmi and video drivers are in a separate module making for a clean install if you have a place to put it. I wish all tvs had this option so HDMi and USB connections would be easier. I also live the motion sensing that a regular tv does not have so it goes to sleep when no one is around. we uploaded our own images and use the free images available to us. the larger library of images does cost a monthly fee which I ma not willing to pay for on top of the, already, pricy tv this started out to be. image quality if superb and response time from the rechargeable, solar remote is great.

Overpriced Junk

Outrageously overpriced for what it is It's not well made. It's just cheap plastic. The production quality is not great either. The corners do not line up properly. So you see a gap at each corner. It looks like just a cheap plastic picture frame.

Flimsy plastic, corners snapped when installing

the corners didn't come together tightly so there was a visible gap at the seams. when using the cheap plastic corner piece to put together, the plastic snapped upon squeezing. looks nice, but not a sturdy "frame."

I bought the white bezel with my frame TV and it arrived broken. I haven't been able to get a refund or get it replaced. So disappointing! Piece of cheap plastic and terrible customer support.

Cheap plastic and horrible shipping

i bought this bezel for $90(bundled w/tv).as seen in photos the package arrived dented,two longer pieces of the bezel were broken. it was not securely packaged and other reviews have had same issue on samsungs amazon acct.

Flimsy material. breaks easily. Don’t recommend

Not impressed with the quality. Very flimsy light weight material. Broke immediately. I would avoid this product.

[Rewarded Review] The coolest tv I’ve ever owned.

Awesome picture and sound. Love the framed look with art backgrounds. It’s super stylish but doesn’t faultier in visual capacity. Works well for gaming as well.

Teak is not chic its more green/gray

if you ordered the modern teak bezel expecting the color to be similar to what was called beige (2020) you’re going to be disappointed as this cheek color frame is much darker and has a green/ gray hue to it. if hanging on a wall with other art that is natural or light wood frame including earlier samsung the frames in beige this teak frame doesnt blend in nor does it pop in a good way. also finding that some art doesnt look as good as it could b/c of the darker gray/green tone. bring back beige please. guess for now white is the only other option.

Love the dark wood look

while another reviewer points out that this isnt made of actual wood, the wood look is incredible! people often see the frame and dont know its a tv until i tell them. i love how the frame leads the tv to blend in with my existing decor, and i am beyond thrilled with this purchase. definitely recommend for those interested in boosting the interior design of their space while loving the highest functioning tech.