Central Oregon - Honest review

This is going to be a long one, but these are the things I wish someone had told me about this system before we installed it. We installed this system in 4 areas in May of 2023. It is now October of 2024 .

Just chilling

Everything went together fairly easy for me, maybe build the line set covers a better quality? The zip tie slide attachments did not work for me ,they keep falling out,so i drilled my own holes for zip ties! So far i'm liking it,remote control will turn on other window air conditioners, must be programed in the same china factory!

I am a competent DIY guy, preferring to do things on my own when possible. I am NOT a carpenter, plumber or electrician though. Bottom line: I am extremely happy with this system so far. I completed the installation six days ago when the electrician came to install the two 20-amp lines and cutoff switch required. The unit then powered up flawlessly inside and out. I followed directions to the letter throughout the installation and watched many Youtube videos from others that were helpful in developing a comfort level with the installation. I had four indoor units (9K, 9K, 9K and 12K). None were installed on exterior walls so there was a lot of planning around the placement of indoor units to accommodate drain lines which followed different paths than the electrical and A/C line sets. Biggest inconvenience: line sets that were way too long because I couldn't order exact lengths.

"Mr Cool Mini Split: Unmatched Comfort and Efficiency!"

I recently purchased the Mr Cool Mini Split System, and I'm thrilled with its performance! Premium Home Source was excellent with communication and delivery. The installation was a breeze, and the system quickly transformed my space into a comfortable oasis. The sleek design and quiet operation exceeded my expectations. It's energy-efficient and provides precise temperature control. I highly recommend the Mr Cool Mini Split for anyone looking for a reliable and efficient heating/cooling solution.

Mr Cool DIY 18k Heat Pump 4th Gen

Ordered the system off the website, spoke to a couple agents on the phone with some questions to make sure I was getting the correct system for my needs, everyone was very nice and helpful. System arrived in about a week and everything was packaged up nicely on a pallet. My dad and myself installed this system with minimal issues. Was a super easy setup and within about 2 hours we had it up and running. Warms the house nicely and we are about to buy another system for our Airbnb.

Almost Too Good to Be True

These Mr Cool units are fantastic! I purchased the first unit to offset some of my propane furnace heating costs with the left over solar credits I had. Once I put the one unit in, I knew immediately that this was the way to go. These things are quiet and super efficient. The instructions are easy to follow for anyone handy looking to save alot of money. The app works great and easy to configure. Premium Home Source was a pleasure to work with as well. Quick responses and professional. I definitely recommend, don't hesitate if you're on the fence about it.

Terrible customer service by Home Depot

I ordered the 230V 4 zone system with three 9K and one 12K air handlers.

PULL THE TRIGGER! Best Decision!

If you are hesitating this purchase, PULL THE TRIGGER! This A/C unit was a saving grace for my family. Our house is older and didnt have very good ducting throughout, which is why we decided to try a split type system. My only regret is not doing this sooner!! Both the outdoor and indoor systems are SUPER quiet (you barely even notice they are one- especially the outdoor unit). It keeps my home a comfortable 71 F now, compared to the 84-86 it would normally be in the house all day long (outside roughly 91-100 F). I havent had the opportunity to review the heating, but will update that later.

Best system to buy after all my research

I had done a lot of research before I purchased this unit. I was concerned primarily about the installation but it was rather easy. Perhaps the easiest part was ordering it from Premium Home Source. Other retailers were telling me it would be months before they could get it. Premium Home Source delivered it to me in less than 2 weeks. I like the fact that this is the only unit that is a true DIY. You should have an electrician put in the electrical disconnect per your local building codes. The rest is really easy. We have had this mini split for a few weeks now but the weather is really mild so it has not been put to the test yet. One of the last steps in the installation process was to turn the thermostat to it extremes and let it run for a few minutes. The air coming out of the unit was really cold when set to AC and then nice and toasty when set to HEAT. I think this is going to work just fine for our converted attic space. Really happy with these units and the sales team at Premium Home Source

Fabulous HVAC option

I purchased a Mr Cool for our vacation home as a solution to not only increase efficiency but to gain control over the internet of the temperature, allowing us to turn off the system when we arent there, but have it ready for when we do arrive. The system absolutely has exceeded my expectations. Installation was a breeze compared to what you would expect. It did need two people and wasnt easy but certainly DIY. The system performance has been nothing short of remarkable. Weve had cool nights and hot days and the Mr Cool has kept our cabin at a perfect temperature range the entire way. And I just got our first bill... we used only $15 more than last summers 2-month bill when we didnt even have AC! Fantastic. Mr. Cool is great enough Id consider swapping our primary homes main HVAC system for room-by-room mini splits!

It has been getting hotter year after year in my home. Window units weren't cutting it anymore. M...

I live in a 1920's brick and slate bungalow. I got tired of installing and removing a 10K window unit weighing 80lbs. But I didn't have the money for central air ductwork and I did not have extra capacity on my electric panel to add a 60 amp 220v breaker. The Mr Cool DIY wall mounted units made the most sense. I did need to hire a handyman to use a hammer-drill to get through the brick. But everything else, I did myself. After installation, at first I thought it wasn't working because it's so quiet. For reference, my table top fan is louder than this system, that is how quiet it really is. I got a chance to really test things out yesterday as the outdoor temperature soared to 91 degrees. I wasn't expecting weather like this so soon but I am glad to report that the Mr. Cool mini-split ran like a champ. In fact, it didn't seem stressed at all. I warned my neighbor that the outdoor unit might disturb her but when I went outside to listen, it was hardly louder than the indoor unit! I haven't installed the smart phone app yet so I can't report on that. However, I am really happy with this system since a homeowner can install it themselves, saving money. This was the right decision. Thank you Premium Home Source for helping me purchase this unit