Customer Care should be renamed Customer No Care

Love the looks of the light fixture however, the glass pieces are very delicate. One had a hairline fracture and broke into pieces. Called customer care on April 17. They said no problem. They would send out to more glass pieces free I would have them in five business days, it has been 10 business days and still has not been received. Called customer care was on hold. for 15 minutes. The representative came back and said the person I spoke with was on the other line and asked how she could help. I told her the situation and she looked in the system and has no record of my original call or any note that the representative was going to be sending out replacement glass pieces. She said she would have the representative I spoke with on April 17 Call me back. Still waiting for a return call

Beautiful and just what I wanted!

beautiful lamp!

beautiful lamp!

Understated elegance, very happy!

We just installed this last night as an entry/foyer light. So well priced for such an elegant piece. The shade makes it a bit contemporary, calms the look of the crystals. We placed the larger shaded portion so that is what we see from the view from inside the house looking out. I look forward to hearing the tinkling of the crystals when we are able to open the screen door next spring.

Beautiful light! It is larger than expected but looks amazing!

Beautiful light! It is larger than expected but looks amazing!

beautiful fixture

gorgeous fixture!

Stunning Centerpiece to my Clients Diningroom!

Stunning Centerpiece to my Clients Diningroom!

Beautiful pendants

A beautiful, well made pendant. If you want to make a statement in your room, this will certainly do it! A beautiful pendant! Wish there would have been one review, for me to look at, but there was none, which is why I’m writing this one. The pendants exceeded my expectations. Can’t think of any!

Absolutely stunning. One of the small crystals was broken on arrival, but customer service at Overstock is sending me a replacement (thank you, ******!).

5 Stars

Absolutely stunning. One of the small crystals was broken on arrival, but customer service at Overstock is sending me a replacement (thank you, ******!).