Two sinks, two returns.

We purchased this sink, it arrived damaged, no basket strainers. We returned it and reordered the same sink from a different supplier, when it arrived at the supplier we asked to have it opened at the store for inspection. It too was damaged. This has caused us a major impact on our schedule, and extra costs, without words.

Chipped

Our sink is 2 years old and I bought mats for the bottom to protect it , today I noticed a large chip in my sink beneath the mat on a side of the sink that has a drain rack over top so I am very dismayed and confused how it could be chipped especially if one side is seldom even used . I won't buy this type of material again as I feel it now looks cheap and I am afraid it will chip again . Since I don't use anything heavy or Shap enough to chip the sink I feel like I have to treat it extra delicately and it's become very inconvenient.

Nicest sink we've ever had.

The quality of this sink is high end for an excellent price. I had to cut my sink cutout just a bit to accommodate the lock down tabs but once I had that done installation was a breeze. We matched ours with the KPF-2230ORB faucet and it exudes high end look all the way around. Sink looks like solid granite and has no blemishes at all. Love the added protective center and the touch of stainless really brings out the look of the sink. We are so pleased with it we can't stay out of the kitchen.lol

Beautiful! Very pleased!

I was hesitant to place an order online without physically seeing the product, but I took the chance and I'm so glad I did. This sink is beautiful! I went to some of the local home improvement store before buying, and nothing they had looked as nice as this sink. And the deep bowls are so wonderful! It installed fairly easy. I would highly recommend to anyone of my family or friends.

Solid construction with nice design.

This model was not my first choice. When the one I originally ordered didn't arrive on the delivery date. I was informed that it was backordered by a week. When that week passed, I received another notification that it would be back ordered for more than an additional month. I was not thrilled with the stainless steel saddle, because it would take two specialty cleaners and extra steps for maintenance. When this unit was left on my doorstep by UPS I was interested to see how well packaged it was, since I'd read a couple of reviews with complaints of the sink being broken in transit. Mine was packed in so much rigid cardboard and closed cell foam that the only thing that could have protected it better was to use a Pelican case instead of a cardboard box. The sink came out of the box perfectly and the install was easy. The holes that are partially cut for multi hole applications can be drilled out with carbide hole cutters, but you'll need one for each hole. I switched to a roto zip with a 1/4" diamond tile cutter and it zipped right through with no surface chipping but some dust. Once all the plumbing was in place, it beat stainless sink it replaced hands down. When perfectly leveled the sink guides everything to the drains leaving the bottom almost completely dry. The sink sounds as solid as the countertop. The stainless saddle is actually one of nice because I can balance a large stainless stock pot between it and the sink lip, instead of placing it in the basin to fill. So far I'm very impressed. That last Star will need to be earned with long term durability.

+5 more

Loving my new sink

Have had my beautiful new Krause Black Granite sink installed now for two week and love it! While, yes, it takes a little more attention to keeping it clean and dry after use, it hasn't made me regret my purchase. The sink is big and deep. Exactly what I need to handle our Sunday family dinner weekly. Only one negative so far. After the first week, I noticed a smell. Wiped it down with a disinfecting wipe and smell gone and hasn't returned since.