first and second ones were bad

Purchased this pump to replace same I've had for about 15 years. After installation, it worked about twice then started kicking off the GFCI. Company was nice enough to send replacement .and had the same problem. Spoke with manufacturer and they think there was a problem with the batch..to check the serial numbers (which would indicate manufacture date and place). Since I did not have to return the first bad one, I trashed it and I didn't have the SR#. I spoke with rep at Supply House who offered refund or reorder. Chose refund and ordered somewhere else. All is well, so the batch must have been bad. Customer service at Supply House is awesome! Thank you.

Get the job done

Great product works well easy set up

Leaking Niagara Falls Pump

Absolute disaster of a product. Installed the pump, tested with water, it leaked all over my basement. Top and bottom half of the tub OBVIOUSLY were not aligned and/or needed a gasket. When water hit that line between the two halves of the tub, it leaked like a Niagara Falls waterfall. The pump would not kick on. Right out of the box! I tried to call Franklin Electric tech support. Yet another company with zero true customer service. Nobody answered, nobody called back, ever! Terrible product.

Great Sump Pump

It replaced my original pump that lasted 19 years.

Worked as described…easy to install.

Pump is good when manufactured correctly

we use these pumps all the time and they used to be great but over the last couple orders (from different vendors) we have had 5 out of 8 pumps delivered unusable (either assembled wrong or broken in box). I assume Little Giant (like most manufacturers) is having a hard time finding/retaining good manufacturing employees. Buyer beware, open the box and check the pump before you start working.

Water sensing switch is a weak design...no shutoff at 4 month

Bought in Feb 2023 to replace identical 10+ year old unit that had the switch diaphragm fail. Now, the diaphragm wasn't leaking and the switch was fine. But the diaphragm acted stiff, and wouldn't release the switch when it should and it ran longer than needed but eventually wouldn't shut off at all.

I would recommend this product

product was highly recamended

I would buy this product again

We are using this product in our basement bathroom. Easy to set up and connect.

yes

Woks as designed and fast delivery.

Perfect replacement

This was an exact replacement for a sump that had failed. It came with all the parts and adapters that you could possibly need to hook it up to existing piping.

Best price, quick shipping.

This pump works fine and lasts !

Replaced existing one that lasted 19 years. No complaints and fittings matched with new model so there was no need for new plumbing

This is my third unit in the past 16 years...

This is my third unit in the past 16 years I’ve installed. They seem to last about 8 years with heavy weekly use. I use it to pump a basement laundry sink vertically up one floor to the outgoing drainage pipe.

Small but big

The product is functioning the it should.

Nice product and reasonably priced.

I replaced the pump on the old sink and this one went in so easy, It was cheper than any other company and the quality is great.

Submersible Utility Pump Removal System

Excellent product for my sink in basement

We use it under the utility sink in the basement....

We use it under the utility sink in the basement. This is our third pump of this model and the last one only lasted 7 years. The pump does the job but we hope this one lasts longer. HD had the best price I could find, by far.

Great product

Quiet, effective, reliable.

Water removal pump works great...as long as you clean the...

Water removal pump works great...as long as you clean the filter at least once a month. Soap scum (the plumbers call it grease) will clog the filter, then the pump, then you replace it. Plumbers + pump = $600.00 Clean the Filter!