Love It Just As Much 2nd Time Around!

I bought this rug 4 years ago. I’d never had such a light colored room sized rug, but it fit the vibe of my new house and was so reasonably priced I gave it a try. Loved it from the start. Fast forward 4 years, 2 grandkids, lots of family and friends hanging out and my rug made it through like a champ. That being said, she was looking a little less fluffy. No stains in spite of lots of spills that easily came clean with a little Resolve carpet cleaner and a rag. Went back to website and ordered a new one exactly the same. Just loved the way it looked. For $200 and all the action it saw over the last 4 years, I highly recommend this cute work horse of a rug. I do have a pad under the rug for extra softness as we lounge around on it.

Perfect for guest bedroom

I absolutely love this rug! It really tied in the look for my newly remodeled guest bedroom. This rug is cushy, well made, and has just a great look to it. It looks way more expensive than what I paid for it. Honestly, I am so extremely satisfied with this purchase. Highly recommend.

You get what you pay for…

Very disappointed. We have this same rug from 5 years ago and LOVED it… but after 5 years, a dog, a cat, & a toddler it needed to be replaced. I ordered what I thought would be an identical rug… boy was I wrong. This rug is far worse in quality. The piles are spread so far apart, so while it looks “soft and comfy” from afar, you can feel the rug backing straight through the shag. I’d say there are about half as many shag piles on this one compared to the one 5 years ago. Not only that, it’s significantly smaller than 9x12. Our first rug was also advertised as 9x12 but was really 9’3” x 12’2”. This one was only 8’6” across! For this reason alone, rugs USA did pay for the return shipping. However, when I called customer service they said it is normal for up to 5” variation in size! Unacceptable to advertise as 9x12 when it’s clearly much smaller.

Absolutely GORGEOUS

I wasnt sure of the company or even the rug. I hate ordering off the internet. But I took a leap of faith and ordered this carpet not expecting much. The ordering process was easy. The shipping was super fast. The carpet looks exactly like in the pictures online. The quality is so much better than expected. It’s not too thick and not too thin. The only negative about the carpet was the chemical smell that was lingering for days. But it’s gone after 7 days. Definitely will shop with RugsUSA again.

Not what’s pictured and a lot of hassle

We ordered this rug in 8x10 but received one that was a full foot less than that. Customer service was prompt in helping, however we again received a rug that was exactly the same as the first. The third rug we received was 6 inches longer, so even though it was a full six inches shorter than we ordered in both length and height, we kept it because it was such a hassle to wrap up and send back. We also realized pretty quickly that the pattern isn’t what is pictured. It’s similar, but is missing the four outer layers of the diamond design. That’s a bummer because I definitely like the design pictured better. Also, keep in mind it’s much less white than what is pictured.

Beautiful but lower quality

This rug is beautiful and looks great in our living room. The only reason I wouldn't give it 5 stars is that it is not very dense. The fibers are approx. 1/4 apart so that when passing your hand over the rug, you can easily see the backing. It just feels very cheaply made. I am not sure how long this will last. We got this to replace a rug that was larger but similar in design and price. That rug was/is much denser. I didn't try to return it because returning is such a hassle. It's a very pretty, though. Hopefully we will get a few years out of it.

5 starts for the Moroccan Tasseled Rug!

I love this rug! It was my first time buying from Rugs USA. Initially I ordered the 5’3” x 7’7” size in grey/off white for my home office and when it arrived it was actually 8’ x 4’9”. I contacted the online customer service chat who were really efficient and fair and was able to get a full refund (instead of trying to ship a rug back from Canada) and given a 15% discount to purchase the same rug in the next size up. I have the 6’7” x 9’ and it’s amazing! Love the quality and how soft and beautiful it is. I’m actually going to buy the exact one for our bedroom as well. Highly recommend this rug!

Worth looking into

After viewing hundreds of rugs on RugsUSA, I kept going back to the Moroccan Tasseled and am happy with the choice. I ordered a 9 x 12 and a 5 x 7 for the dining area. The rugs came very well packaged and had no 'odd' scent as some noted about their purchases. Un-packaging and laying the carpets out was easy. I placed the premium pad down, smoothed the rug out on top. The rugs are very soft and we have been enjoying them ever since! Nice, quality products and customer service. If you're on the fence -- take the plunge.

Not as pictured; pattern is mushy speckles not geometric lines

I was disappointed when I unrolled this rug and discovered that the pattern looked nothing like the seller's photos. From the website, it looked like the lines and shapes on the rug would be crisp and geometric. Instead, the rug is more a speckled, mushy collection of white bits that... I guess vaguely look like shapes from far enough away? I bought the rug to match an existing one that had a similar pattern, but, given this issue, they look sadly pretty weird together. Rug itself seems solid enough, though the loops are a bit thick and rough and I do worry they'll pull out over time.

Defect that ruins the rug

I got this rug in June and it came folded, as they all have been usually. When I laid it out, it had a large crease that pushed the entire fold line up by an inch or two. I figured this was a result of the fold, and let it sit for a couple of weeks to flatten out. It wouldn't flatten, so I took an iron steamer with a damp cloth and ironed the back of that half of the rug to help it lay flat. I then rotated the rug so that the side of it that was creased was under the couch more. After another week, the rug then pushed the crease and bump to the other side of the rug. I then ironed the second half in the same fashion. Did not work. I have come to conclude that the rug has a fault in it that has cinched the middle section of my rug so that no matter how I push it/iron it/rotate it, the rug will push up on this section.

Cute but not for high traffic

I've owned this rug in the 6x9 size for about a year. I love the look but I'm disappointed with the durability. The corner that gets the most traffic is much more matted down than everywhere else, even with regular vacuuming. I live alone, have no pets, and never wear shoes in the house - so I'm not very hard on my rugs or furniture. Nonetheless, I try not to walk on a certain part of this rug because I find it's getting dirtier and more worn in. I love other rugs from Rugs USA - will probably not buy rugs made from this material in a shag format, in the future. I've had better luck with hand-tufted wool rugs (despite shedding), and with simple polypropylene.

Unexpectedly Soft Rug

The rug is good quality and more plush than I had expected. I have a thick foam rug pad put under it and it is now everyone’s favorite place to hang out. Wrestling, snuggling and homework all now happen on the floor—which was not the case with our previous rug (even with the foam pad).

It will work.

This is the 1st of many reviews as normally I don’t leave reviews. Reviews mainly the ones with pictures helped me decide if I should purchased this rug. When this rug 1st arrived i was very unhappy, I didn’t even think it was the same rug the pattern was so smashed. After shaking it quite a bit (the wide tooth comb method in the instructions was an epic fell for me) The fibers loosened up & it look quite nicely. The ends were curled the instructions stated just bend them the opposite way and surprisingly it worked instantly. I let it sit in the room for a couple hrs and each time i entered the room during the wait I liked it more and more. The colors went great and it was the look I was going for. To my surprise it flatten out really well the 1st day (picture of the same day I got it) *rug size 4x6.

Absolutely Obsessed

This rug exceeded my expectations! The color is gorgeous (I got the off white + black version), and the shag is long enough that it makes the room look cozy. It is not as thick or soft as a much more expensive rug would be, but for around $150 this seriously could not be beat. We put it in our office room, which I used to hate; now when I walk past, I stop and just stare at this gorgeous freakin rug. The room isn’t done yet, but this has set the stage for the rest of the decor!

Great fluffy rug

I love my new rug!

Smells terrible! Very poor quality! Returning!

Well, for the first time, I will be returning a rug. Out of all the rugs I have purchased from Rugs USA over the years (a good dozen), this one is a dud. Everything, just everything is terrible. First of all, the smell of off gassing is atrocious! I’ve never had a rug smell this terrible. Second, the quality is poor. The rug is thin, the fibers are course and sparse (not concentrated). The design is ok, colors correct, but since the rug is so cheaply made, it doesn’t lay flat enough to fully enjoy the design. We had already decided to return it, but put it in the garage. After 3 days, the smell filled our garage! Eew. This rug has a jute backing...which means the strong odors of the glue used to attach the backing were absorbed and held in the jute. Jute is a very absorbing fiber and smelly in and of itself. I’ve bought jute rugs and jute backed rugs before too w/o issue. So I don’t know what the deal was with this one. But unfortunately I do not recommend it.

Decent shag rug

Decent rug. It is soft, but I wouldn’t say luxurious feeling. The fibers do feel synthetic and I would say it is medium-low in density in terms of how many fibers there are. Still, it’s not bad for sitting on/ cushioning your feet. As others have mentioned, the pattern lines are not as defined as the marketing pics. There is a slight sticky residue when you run your fingers across it; but to be fair, all the rugs I saw at Homegoods/ got at Wayfair also have this same feeling. I didn’t have major issues with creasing/ corners staying up. Vacuums just fine. I don’t have a rug mat under it- it sits in my living rm with a coffee table on it and it does not slide/ move.

Solid rug!

My husband and I bought this to update our living room. This was a great price for a solid rug. It's pretty shaggy like we wanted, looks nice and true to the photo, and is big. We have had it for a couple weeks now and it still seems to be off-gassing, so if you have a sensitive sense of smell just be aware of that. It is dissipating though and will probably be gone by next week I'd guess. My only other complaint is it's a little thin, but you could fix that with a rug pad easily, and for the price I wouldn't expect it to feel like walking on a cloud.(Also, shipping seemed to take awhile; it was a couple weeks from purchase to ship but we are also used to two-day shipping on everything because of Amazon so...do with that what you will.) I'd recommend.

Definitely added a cohesiveness to my living room

Quality control missed a mini braid in the tassels which sticks out amongst the rest of them, but I put that part under the couch so you can't see it. Overall happy customer. I purchased this rug instead of an expensive west elm rug. I was happy to save the money and apply it toward my soon-to-be new couch :) Soft rug for synthetic. Hoping the pattern hides normal dirt and wear. It'd say it's a medium-high pile. Color is creme not ivory which works just fine for my neutral color scheme. I don't think you can reuse the packaging and I was very careful when I cut it open. I know returns are free, but I would guess the money spent if you needed to return would be buying something to wrap the rug in for return shipping.

Rug not quite as expected

I saw this rug on Pinterest and thought it would be awesome with the black